I made a mistake when making an order and only discovered this too late. But even so, that it was my own mistake, Norgdreen' support team has been so nice and helpful that it's beyond believe and...
Had no contact with them. Got tracking the day after, delivery the day after that.
Karolina
Nordgreen
7 years ago
Thank you for the review. We really appreciate it ! : )
All the best,
Team Nordgreen
Avaliações de produto
Karolina
Nordgreen
6 years ago
Hello, Thank you for your feedback. We will definitely take it into consideration. Thank you for taking your precious time :)All the best,Team Nordgreen
Have ordered a few times and delivery has arrived before the expected date which was a nice surprise.
If I’ve ever some questions about an item they are quick to respond
Had to return it. Was quite sceptic of this process, as the company is based in Europe. Their customer service made it super easy.
Karolina
Nordgreen
7 years ago
Thank you for your kind review.
We are super glad you felt satisfied about our customer service and especially happy to hear that our cs hard work pays off in making our customer experience excellent. :)
Best regards,
Team Nordgreen
Avaliações de produto
Karolina
Nordgreen
7 years ago
Thank you very much for your honest feedback.
As you might now we do offer free returns as well as free exchanges, meaning if 40mm watch is not the right fit, then our customers are more than welcome to exchange it to the 36mm or even to a different model having 32mm size. The process is the same as making a return at our return website: https://nordgreen.myreturnscenter.com
I needed the strap for my own watch. Customer service was super helpful with size and guidance.
The only downside is that delivery took 3-4 of days. Should be possible to of next-day delivery.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
