Fast and easy just a big shame that it doesn’t fully cover the accessories
2
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RO
Rozi-marian Oprisescu
Verificado pela Feefo
5 years ago
O que Rozi-marian Oprisescu disse sobre a Cycler:
Nice and handy..
Fast and easy just a big shame that it doesn’t fully cover the accessories
2
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RO
Robert
Verificado pela Feefo
5 years ago
O que Robert disse sobre a Cycler:
Worth checking out
The prices are very good. You get a discount if others use your unique referral code, so that's an added bonus. Easy to register, they even had the newest models of mobile phones, you'll notice that...
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3
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MS
Michael Sharpe
Verificado pela Feefo
5 years ago
O que Michael Sharpe disse sobre a Cycler:
Because I was happy with what I was getting for my money
2
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JC
Jordan Carver
Verificado pela Feefo
5 years ago
O que Jordan Carver disse sobre a Cycler:
Quick and easy to set up
2
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TL
Thomas Limmack
Verificado pela Feefo
5 years ago
O que Thomas Limmack disse sobre a Cycler:
Quick, simple and a fair price!
1
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Consumidor confiável
Verificado pela Feefo
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
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Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
0
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Consumidor confiável
Verificado pela Feefo
5 years ago
Easy fast and reasonaable price.
2
Compartilhar
KH
Karen Hazeldine
Verificado pela Feefo
5 years ago
O que Karen Hazeldine disse sobre a Cycler:
Helpful and polite and friendly, excellent service
I picked wrong insurance, needed loss as well, rectified by agent immediately, excellent service.
2
Compartilhar
KH
Karen Hazeldine
Verificado pela Feefo
Oldham
5 years ago
O que Karen Hazeldine disse sobre a Cycler:
Helpful and polite and friendly, excellent service
Made a mistake on original document, informed yourselves by phone the error was corrected immediately and a refund issued at the same time, excellent service.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
