Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
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RA
Radika
Perth
5 years ago
O que Radika disse sobre a Mocka:
Easy to order, fast delivery
Quick delivery and good communication re delivery
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Consumidor confiável
5 years ago
Delivered promptly, packaged well and love the product - it is exactly as I
Delivered promptly, packaged well and love the product - it is exactly as I reviewed on line.
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FB
Fallon Bridges
5 years ago
O que Fallon Bridges disse sobre a Mocka:
Reasonably fast email correspondance.
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Consumidor confiável
5 years ago
fast easy process and a great quality bed at an affordable price
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TL
Tameeka Lay
5 years ago
O que Tameeka Lay disse sobre a Mocka:
Fantastic!
Great quality products and the delivery was prompt! Would definitely buy from Mocka again!
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Consumidor confiável
5 years ago
Laundry made easy thanks to the removable bag and lightweight frame!
Goodquality chair but I wouldn’t ever order again.
I purchased a high chair which was missing multiple pieces, they agreed to send replacements but didn’t even check!!! And so had to send me a second replacement order. It took over 1 1/2 mths before...
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Mocka Customer Service AU
Mocka
5 years ago
Hi There, this sounds like a frustrating experience all round and we appreciate the time taken to let us know. Please be assured this was certainly never our intention to create a frustrating experience. Unfortunately, given the nature of large manufacturing runs and the possibility of occasional human error, a very small number of products may slip through this process. We are constantly working to improve this approach and do hope we have not lost too much faith for the future.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
