Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Mercantile Trust

NI

Nicola

Verificado pela Feefo

Wales

2 years ago

O que Nicola disse sobre a Mercantile Trust:

Highly recommended

Super quick service, extremely helpful and knowledgeable. I would highly recommend Mercantile Trust to anyone needing finance.

Amit

Mercantile Trust

2 years ago

Miss Berry, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

My experience with Mercantile Trust

The service was excellent and mind blowing . The time between application and completion was approximately 3 weeks.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Efficient, reliable common sense approach.

Efficiency and reliability and use of common sense lending.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Loan

Friendly and professional business to transact with. Great security controls.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

MB

Mr Graham Bottley

Verificado pela Feefo

2 years ago

O que Mr Graham Bottley disse sobre a Mercantile Trust:

Excellent

Efficient and helpful staff. Everything was done properly but with the minimum of fuss and hassle. A pleasure to deal with.

Amit

Mercantile Trust

2 years ago

Mr Bottley, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

ME

Mr Kirk Elwood

Verificado pela Feefo

2 years ago

O que Mr Kirk Elwood disse sobre a Mercantile Trust:

Very 3asy system and staff great where assistance was needed

Amit

Mercantile Trust

2 years ago

Mr Elwood, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Really quick processing and very professional and straight forward process.

Really quick processing and very professional and straight forward process. They kept me updated with application progress. I highly recommond them.Their rates were slightly higher but as compare to...

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Courtney Laskey

Mercantile Trust

2 years ago

Thank you for taking the time to share your feedback on the service you received from the team. It really means a lot to us. As a specialist lender, delivering a swift process with excellent customer service is the foundation of our business, so hearing that their work has been so impressive is brilliant. I have passed on your kind words onto the team. They are truly grateful! Should you need anything in the future, don't hesitate to give us a call. We are always happy to help.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Gifted money from my rental to my son

I thought they where quick .friendly my son moves Nxt wk now due to fast work .as I’ve gifted money from my rented house thank you s noon

Courtney Laskey

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you and your son. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

MT

Mr Thompson

Verificado pela Feefo

3 years ago

O que Mr Thompson disse sobre a Mercantile Trust:

I got my money quick but they are very extremely strict with their ID criteria which I got caught out at the last moments, but, I understand.

Courtney Laskey

Mercantile Trust

2 years ago

Thank you for leaving a review. I'm glad we could help you get the funds you needed, quickly. As a lender we have a responsibility to ensure customers meet our policy and criteria which is why there are various checks. Should you need anything in the future please don't hesitate to contact a member of the team.

0

Consumidor confiável

Verificado pela Feefo

3 years ago

Happy with the desired outcome. Thank you

Happy with service received. It all went smoothly, and had the desired outcome. Satisfied with everything. Thank you

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for leaving a review. It really does mean a lot to us. We pride ourselves on our service levels so it's great to read our efforts are recognised by our customers. I’ll make sure to pass on your kind comments to the team.

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