Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Mercantile Trust

Consumidor confiável

Verificado pela Feefo

2 years ago

Very Professional. Questions were answered fully.

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

Consumidor confiável

Verificado pela Feefo

2 years ago

VERY GOOD SERVICE

GOOD

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

JF

John Flanders

Verificado pela Feefo

London

2 years ago

O que John Flanders disse sobre a Mercantile Trust:

They know what they are doing good job

The staff has been very positive and pleasant especially regarding the information they require the staff are also knowledgeable and very responsive with the information good job from John.

Mercantile Trust

2 years ago

Dear Mr Flanders, Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Nice and easy process , clear outline on repayment and frieny customer service.

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Great service.

Fantastic service from the Mercantile team, very comprehensive and kept us fully upto date through out the process.

Mercantile Trust

2 years ago

Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Very helpful and clear

Great very helpful and clear

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review. We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

0

BW

Benjamin WIlson

Verificado pela Feefo

2 years ago

O que Benjamin WIlson disse sobre a Mercantile Trust:

Great service

Great service. Amit was really helpful. Explained all the documents I needed to get and questions asked. Really happy with the service

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

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Consumidor confiável

Verificado pela Feefo

2 years ago

Great service

Very professional

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

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Consumidor confiável

Verificado pela Feefo

2 years ago

Professional and efficient service.

Service was professional. Efficient and friendly. All aspects of the process were made simple and clear and were completed in a timely manner.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Great Service

great service by the guys over at Mercantile, they were fast, efficient.

Amit

Mercantile Trust

2 years ago

Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.

0