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Avaliações Medical Departures | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/medical-departures | Feefo - Brasil

Exibindo todas as 426 avaliações

Tham

Verificado pela Feefo

9 years ago

O que Tham disse sobre a Medical Departures:

Face and Neck Lift in Thailand. Medical Departures assisted me to find a good hospital at a competitive

Medical Departures is a useful and helpful way for foreigners to get medical surgeries in Thailand. I wanted to have a professional and a competitive facial and neck lift in Thailand. I was assisted...

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Jane Parker

Medical Departures

9 years ago

Dear Tham, Thank you for your patience receiving our reply! We hope your health improves every day since it is the most important aspect of life! We appreciate the positive feedback you have shared about Prattana, we do believe she is great also! We look forward to have the opportunity to make your arrangements whenever you are ready, we are here for you!

Consumidor confiável

Verificado pela Feefo

9 years ago

Service is OK, but needs some improvement to meet the needs of international visitors.

Some matters slightly lost in translation. No information provided about location of appointments, just a time range 13:00 to 18:30 Credit charge surcharge is too high, particularly for Visa and...

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Jane Parker

Medical Departures

9 years ago

Dear guest, we truly are sorry you encountered such challenges while booking your appointment. These remarks will be definately taken under consideration in order to continue improving the overall experience. We look forward to have the opportunity to take care of you again in the near future.

Consumidor confiável

Verificado pela Feefo

10 years ago

good attendants

It was imposible to load pictures. (Platform not compatible?)

Jane Parker

Medical Departures

9 years ago

Dear guest, we are sorry you were unable to load the photos as requested on your appointment booking process. We would love to assist you, may we have one of our agents contact you to help you continue the proocess? Please advise thank you!

Salvador

Verificado pela Feefo

10 years ago

O que Salvador disse sobre a Medical Departures:

Lousy

I was suppose to get the person in charge to re-schedule, she never bother to schedule the appintment.. What a waste of time and lack of profesionalism

Jane Parker

Medical Departures

9 years ago

Hello Salvador,

Thank you for the honest review, and sorry to hear it was not a great experience for you. We strive on excellent customer service, I did check back and see that our agent tried to confirm an appointment with you for March 9th, the email could have went to your junk folder. But I would like to apologize, it should have been followed up with a call to confirm as well in case the email did not reach you. We would love to make this a better experience for you again, Please let us know if we can still help you book your medical appointment.

-Customer Care

Craig

Verificado pela Feefo

10 years ago

O que Craig disse sobre a Medical Departures:

Not good communication/ choose another service

No communication until I wanted to make an appointment & then they knew money was on the table. No response from the Doctor. Really questioning where they get their reviews from. Cause for its not...

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Jane Parker

Medical Departures

10 years ago

Thank you Craig for your feedback. We do apologize for your experience. In researching what went wrong we have searched our emails, database and phone call history and do not see your email address or phone number prior to your appointment request. I do see that you did communicate with Sarah after your appointment request and I see her note of your frustration in not being able to reach us. Again, we do not know what went wrong here but it certainly is not the impression that we want our customers to have. Please do accept our apology for your experience and I do hope that you will give us another chance to prove ourselves. We are here to help!

Craig

10 years ago

I actually would but honestly I think some of your doctors are con-men. He had advertised liposuction for $1000-$1500 after receiving the info the crazy Doctor comes back with some off the wall price of $3500 & I have to pay my own way from airport to clinic & back & pay for hotel. That is insane for liposuction. I didn't pay that much for my gastric sleeve or tummy tuck & they provided transportation to & from airport & hotel stay for 2 nights. I asked Sarah for a reasonable price & this is by no means reasonable. I was planning on coming there with 3 other people wanting same thing but after they saw what your doctor was throwing we decided to find a doctor on our own. The thing I'm saying is is given people a wrong assumption or telling them one price just does a look on you and it doesn't look good on the doctor and it's pretty much just a hook to get you in which that's a bad sales tactic

Autumn

Verificado pela Feefo

10 years ago

O que Autumn disse sobre a Medical Departures:

Great customer service - simple, prompt & friendly

Medical Departures provided me with comprehensive information to help me find the best cosmetic surgeon for me in Bangkok. Their service was prompt, friendly and professional. Medical Departures...

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Jane Parker

Medical Departures

10 years ago

Hello Autumn, Thank you so much for the great review. We are delighted that we were able to assist you. Please do share us with your family and friends. We are here to help!

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Avaliações de Medical Departures

Como as avaliações da Feefo são coletadas?

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Como verificamos as avaliações?

Como lidamos com avaliações falsas?