Macs Adventure não é mais um cliente ativo da Feefo
Exibindo todas as 10,932 avaliações
Consumidor confiável
Verificado pela Feefo
2 years ago
TMB in comfort
It was just what I needed
All the information required without an intrusive rep.
The mapping app was excellent
All the transfers worked well and all the transfers were smooth
Everything as...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback! We’re thrilled to hear that everything met your expectations and that you could fully enjoy the mountains without any hassle. It’s great to know that our app with the maps and smooth transfers contributed to your positive experience.
We’re especially pleased that the comfort of the trip made such a difference and that your wife is excited about doing another adventure. It sounds like a win-win indeed!
Thanks again for choosing us!
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MA
Michael Anderson
Verificado pela Feefo
Stockholm, Sweden
2 years ago
O que Michael Anderson disse sobre a Macs Adventure:
Would recommend
Macs Adventure did a great job of organising our trip. The information provided in the app made the whole thing very easy. All of our stays where very nice and the transfer of bags was handled...
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JK
Jennifer King
Verificado pela Feefo
Germany
2 years ago
O que Jennifer King disse sobre a Macs Adventure:
The Mountains and Lakes of the Slovenian Julian Alps
I booked last minute (5 working days before departure). MA managed to organise the trip within this tight timeframe with competence and efficiency.
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're glad to hear that despite the tight timeframe, we were able to organize your trip with competence and efficiency.
We hope to welcome you back on another adventure with us soon!
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MC
Marilyn Carter
Verificado pela Feefo
2 years ago
0
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EA
Elizabeth Avila
Verificado pela Feefo
San Diego, California
2 years ago
O que Elizabeth Avila disse sobre a Macs Adventure:
TMB extended in comfort
Did the extended comfort TMB and hotel/ luggage transfers were spot on.
I also like they gave us a 4 star hotel to end our trip in chamonix this is my 3rd time to use Mac’s and would use them again...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback! We’re delighted to hear that the extended comfort TMB and the hotel and luggage transfers met your expectations. It’s great that you enjoyed the 4-star hotel in Chamonix to cap off your trip and that you found the Macs app user-friendly.
We’re thrilled to hear that you’re happy with the service and that you’re planning to use us again in the future.
We hope to welcome you on another adventure soon!
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MC
Marilyn Carter
Verificado pela Feefo
2 years ago
O que Marilyn Carter disse sobre a Macs Adventure:
WHW is WOW
Mostly smooth, some irrelevant information received by email (eg ferry services that were not part of our itinerary). Queries usually dealt with within 24 hours. Disappointing that original...
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Macs Adventure
2 years ago
Thank you for your feedback. We’re glad to hear that most aspects of your trip went smoothly and that your queries were generally handled promptly.
We apologize for any confusion caused by receiving information that wasn’t relevant to your itinerary, such as details about ferry services. We’ll review our communication processes to ensure that only relevant information is sent.
We’re also sorry to hear about the change in your original Kingshouse accommodation allocation. While we’re pleased that all your overnight stays turned out to be excellent, we understand that you would have liked to stay at Kinghouse as originally planned.
Thank you for sharing your experience, we hope to welcome you on another adventure soon!
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Consumidor confiável
Verificado pela Feefo
2 years ago
Excellent service. Great knowledge of itineraries. Very prompt responses to emails and queries. Highly recommend.
Amara
Macs Adventure
2 years ago
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service and found our knowledge and responsiveness to be excellent. Your recommendation means a lot to us!
We look forward to helping with your future adventures!
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ZS
Zachary Snelling
Verificado pela Feefo
Boston
2 years ago
O que Zachary Snelling disse sobre a Macs Adventure:
3rd trip with Mac, already planning 4th
LOVE MAC ADVENTURE
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Consumidor confiável
Verificado pela Feefo
2 years ago
Via Alpina review
Very good walk. In the main good hotel accommodation (a couple of hotels the accommodation was very small) and in the main very good food / hospitality.
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We’re pleased to hear that you enjoyed the walk and found the majority of the hotel accommodations and food to be very good.
We appreciate your note about the few instances where the accommodations were smaller than expected. We’ll take this into account as we continue to review our accommodations.
We look forward to assisting with your next adventure!
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Consumidor confiável
Verificado pela Feefo
2 years ago
We will use Macs Adventure in the future!
The assistance when needed was very helpful. The maps were great with the exception of the last one to Burgos, Spain. The hotels were fun and the luggage transfer always made me feel very good to see...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're glad to hear that the assistance you received was helpful and that you enjoyed the maps and hotels during your trip. It’s great to know that seeing your luggage waiting for you at each stop was a positive aspect of your journey.
We’re sorry to hear that the last map to Burgos, Spain, didn’t meet your expectations. We’ll look into this to ensure we can provide more reliable information for future travelers.
We look forward to helping you with your next adventure!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
