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Avaliações de Lorien

https://www.lorienglobal.com

EXCELENTE

Lorien is an award-winning digital, transformation and technology recruitment specialist with over 45 years' experience.

Serviço

4.1

classificações no último ano

Exibindo todas as 1,088 avaliações

Trusted Customer

Verificado pela Feefo

London

7 years ago

O que Trusted Customer disse sobre a Lorien:

Contract Hire

Very professionally agency who assess the candidate and provide full background of the role that is being discussed with the candidate with complete transparency.

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a Lorien:

By dealing with enquiries promptly rather than promising to call back and not doing so. I believe I have a new Account Manager, some contact would be nice.

Rekha

Lorien

7 years ago

Hi Phillip, thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. You can expect a call soon from regional director Darren Topping to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,

Marketing team – Lorien

Consumidor confiável

Verificado pela Feefo

7 years ago

Avoid

Do the basics correctly

Rekha

Lorien

7 years ago

Thank you for sharing your review – we apologise for the experience you’ve had, and are sorry for the inconvenience caused to you.

We take all feedback seriously – so with this in mind, we will look into how we can improve our processes.

In the meantime, if you have any questions or other concerns, please email us via info@lorien.co.uk.

Kind regards,

Marketing team – Lorien

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a Lorien:

Good service

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a Lorien:

I just love them.

Consumidor confiável

Verificado pela Feefo

7 years ago

Recommended

I have always found the staff really helpful. They always answer the phone and email. If can't answer straightaway someone has got back to me. Web site is easy to use. Just what I need

Consumidor confiável

Verificado pela Feefo

7 years ago

Would not choose to do business with this agency

Start by improving the portal - absolutely terrible experience Staff are rude - I have been repeatedly harassed for timesheets for weeks not worked - client site does not issue these Processes are...

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Rekha

Lorien

7 years ago

Thank you for your review. We apologise for your experience regarding our InTime portal, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,

Marketing team – Lorien

Consumidor confiável

Verificado pela Feefo

7 years ago

Great organisation to do business with

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