I tried returning an item that was way too small. The online customer service wouldn’t accept my order number. I tried to contact customer service to return the item and received no response. I will...
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Michelle
Long Tall Sally
14 days ago
I’m very sorry to hear about your experience. We understand how frustrating it is to receive items that don’t meet your expectations and then have difficulty getting help with a return. We sincerely apologise for the lack of response from customer service and the inconvenience this has caused. This is certainly not the level of quality or support we aim to provide. We appreciate you bringing this to our attention and will make sure your feedback is shared with the appropriate team.
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AW
Ann Williams
Verificado pela Feefo
GBR
14 days ago
O que Ann Williams disse sobre a Long Tall Sally:
Trip to Santorini
Quick delivery and returned the same day and received my refund 5 days letter. Quick and efficient delivery.
Michelle
Long Tall Sally
14 days ago
Thank you so much for your lovely feedback! 💕 We’re delighted to hear that your order arrived quickly and that your return and refund were processed smoothly and efficiently. We really appreciate you taking the time to share your experience with us, and we hope you have an amazing trip to Santorini! ☀️🇬🇷
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KS
KATHERINE SMITH
Verificado pela Feefo
USA
14 days ago
O que KATHERINE SMITH disse sobre a Long Tall Sally:
Floral dress
Turnaround for shipping was very good
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Consumidor confiável
Verificado pela Feefo
14 days ago
Purchase of summer trousers
Service was very good indeed
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DO
Donna
Verificado pela Feefo
USA
14 days ago
O que Donna disse sobre a Long Tall Sally:
Repeat Robe Buyer
Fast delivery.
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NH
Norma Hardisty
Verificado pela Feefo
CAN
15 days ago
O que Norma Hardisty disse sobre a Long Tall Sally:
I received what I expected.
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MH
Monica Henderson
Verificado pela Feefo
USA
15 days ago
O que Monica Henderson disse sobre a Long Tall Sally:
Great clothing for those with long limbs! The company name says it all!
The timing was as they said it would be. It arrived when they said it would. There were no delays in shipment. I appreciate that.
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MS
Maja Surkamp
Verificado pela Feefo
15 days ago
O que Maja Surkamp disse sobre a Long Tall Sally:
Best
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Consumidor confiável
Verificado pela Feefo
15 days ago
Ordered and it arrived timely
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Consumidor confiável
Verificado pela Feefo
15 days ago
At least the fabric is nice
It was garbage.
Ida
Long Tall Sally
15 days ago
We’re really sorry to hear that you were so disappointed with the item. We understand how frustrating it is when something doesn’t meet your expectations, and we genuinely appreciate you taking the time to share your feedback. We’ll take your comments on board.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.