As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent experience with Kuoni. We are incredibly sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
We have heard many good things about Kuoni in the past and we were incredibly pleased with the help provided by Neil in the Chester branch. He was more than happy to give us far more options than we...
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Cheryl
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Linda @ metrocentre store was very helpful in advising us on a choice of destinations , showing a video along with her personal recommendation we booked to go to Mauritius in July 2024. We are both...
Such good customer focus and Stephen was so knowledgeable, he really made sure we got what we wanted and looked for the best price
Susan
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Stephen that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
I connected with the chat with Emma Gant, she immediately offered to call me, and then we went through the options, we were flexible on dates and she was very very helpful in finding the best priced...
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Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data da compra: 02/07/2023
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Consumidor confiável
Verificado pela Feefo
3 years ago
I visited the Guildford store, to have a chat. I knew which dates and hotel we wanted to stay at and they managed to price match a competitor. We booked exactly the holiday we wanted. The team were...
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Jack
Kuoni
3 years ago
Thank you so much for your kind review. I want to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise and kind words will be shared with Marianne that crafted your holiday. We look forward to assisting you with any additional services, excursions or experiences you may need prior to your forthcoming holiday with us and welcoming you back again soon.
Best wishes,
Jack
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Excellent service from Zoe. She was professional, helpful and patient, ensuring we were totally happy with our holiday. Many thanks!
Dev
Kuoni
3 years ago
Thank you so much for your review. I wanted to thank you for coming into store and allowing us to create this family holiday for you.
Regards
Dev Armugam
Store Manager
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Esses selos comprovam que as declarações ambientais da Kuoni são claras e precisas, para que você possa ter certeza de que está comprando de forma sustentável. Desenvolvido em parceria com a Ethy.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
