I liked the service but I am disappointed when I wanted to modify the pickup time 5 minutes after my booking confirmation i had to pay 5 euro extra. The reason I wanted to modify is because I didn't...
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Customer Support
KiwiTaxi
7 years ago
Thank you for your feedback.
We are very sorry you've experienced some stress because of the issue you've described. Either way, our support team always ready to help in case you have some questions about the transfer information or issues.
Your review helps us to improve our service.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Polite & punctual.
Customer Support
KiwiTaxi
7 years ago
Thank you for the feedback.
We're glad to know you enjoyed our service!
Looking forward to seeing you again.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Puntual y profesional
Customer Support
KiwiTaxi
7 years ago
Thank you for 5 stars review!
We hope to be useful in your next trips.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Wonderfull
Proffetional
Customer Support
KiwiTaxi
7 years ago
Thank you for your feedback!
Looking forward to seeing you again.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Excellent
Excellent service
Customer Support
KiwiTaxi
7 years ago
Thank you for the review!
We're glad you liked our service.
Looking forward to seeing you again.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Fahrer hat auf verspäteten Flug gewartet. War sehr freundlich und entgegen kommend
Customer Support
KiwiTaxi
7 years ago
Thank you for your feedback!
We are happy to know the ride went smoothly despite the flight delay.
Looking forward to seeing you again!
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
On time pick-up, but stopped at petrol station
Pick up was on time. However, suggest drivers to pump petrol before picking up passengers, as it is more professional to do so without the customer in the car. My driver stopped at the petrol station...
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Customer Support
KiwiTaxi
7 years ago
Dear Sally,Thank you for your feedback.What you've described is outrageous. We apologize for the driver's behaviour as it is inappropriate on many levels. It is certainly a relief that there was enough time before your flight and you made it in time. We will look into this matter and make sure it won't happen again.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Driver did not show up on time for return trip and we had to get a taxi.
Communication needs to be better.
Customer Support
KiwiTaxi
7 years ago
Stephen, thank you for your feedback and we apologise for the inconvenience we've caused.
This incident was our fault and we will do our best to prevent such situations in the future. Since we’ve failed to provide the required service we will compensate the amount of prepayment.
We hope to be useful in your next trips.
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Driver was very punctual and experienced and driving very safely. The only problem was that the air-conditioner in the car didnt seem to work and it was very hot sometimes.
Customer Support
KiwiTaxi
7 years ago
Dear Henrietta, thank you for your feedback!
We are very sorry that the air con was not functional. We will look into that and make sure this issue won't come up again.
We're looking forward to seeing you again, though!
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a KiwiTaxi:
Perfecto todo bien
Customer Support
KiwiTaxi
7 years ago
Thank you for your feedback!
We hope to be useful in your future trips!
Kiwitaxi is an international transfer booking company. We provide car transfers around the world since 2010. During this period we have provided our service to a lot of tourists and have gained considerable experience in private transfers.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Kiwitaxi is an international transfer booking company. We provide car transfers around the world since 2010. During this period we have provided our service to a lot of tourists and have gained considerable experience in private transfers.
