Excellent service, was promptly called after items paid for were found to be out of stock. I was informed they would be 4 to 6 weeks and offered a refund, I declined and said I'd wait. They arrived...
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Avaliações de produto
Data da compra: 29/06/2020
0
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DV
David Vickers
Verificado pela Feefo
6 years ago
O que David Vickers disse sobre a Keen's Tackle and Guns:
Lots of excuses. Did not phone back
Still waiting for item 2 weeks later!!!
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Avaliações de produto
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Data da compra: 17/07/2020
0
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DF
Damien Foote
Verificado pela Feefo
6 years ago
O que Damien Foote disse sobre a Keen's Tackle and Guns:
Brilliant company. Quick response to inform me of available stock of braid and sent out my new rod the following day - allowing me to put a bend in the rod at the weekend.
Great service at a great...
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Avaliações de produto
Data da compra: 20/07/2020
0
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DT
Daniel Thorpe
Verificado pela Feefo
pontypridd
6 years ago
O que Daniel Thorpe disse sobre a Keen's Tackle and Guns:
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
