Great service and really quick delivery Quality pillow, myself and my partner both are are so glad we bought this.
Avaliações de produto
Data da compra: 18/07/2021
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Sue Edge
Stoke on trent
4 years ago
O que Sue Edge disse sobre a Kally Sleep:
The pillow was OK to start with but I feel it's gone quite flat now and it's not comfortable now
Justin
Kally Sleep
4 years ago
Hi Sue,
Sorry to hear this about your pillow, please email a picture to us at hello@kallysleep.co.uk and we would be happy to sort this for you.
Kind regards,
Kally Sleep Team
Really poor service - brought the mouth guard to help with snoring which melted when I tried to mould it when I followed the exact instructions. Really disappointed by the quality of service was...
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Justin
Kally Sleep
4 years ago
Dear Jason,
Our apologies for the mix up here, with being issued a refund instead of a replacement.
Sorry for the inconvenience caused, we have arranged for a replacement to be dispatched to you first thing in the morning.
Kind regards,
Kally Sleep Team
Doesn't do what it says. This was supposed to be a cooling pillow for when my head gets too hot at night but it isn't at all. Lucky for Kally I'm too busy to send it back.
Justin
Kally Sleep
4 years ago
Dear customer,
Sorry to hear you are not finding the pillow suitable to you. Everybody regulates at different temperatures. Please follow the instructions on the below link to return the pillow.
www.kallysleep.com/delivery-returns/
Kind Regards,
Kally Sleep Team
The only thing I can criticize is the fact that it took longer than the two days I was advised it would take to be delivered - actually took 4 days! It wouldn't normally be something that bothered...
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Justin
Kally Sleep
4 years ago
Dear customer,
Glad to hear you are enjoying the products! :)
Our apologies for the delay with the courier, normally with our standard delivery of 2-3 days the courier does deliver within 2 days.
We are happy to hear you are sleeping better.
Kind regards,
Kally Sleep Team
Service was good and quick. Ordering was a simple process.
Avaliações de produto
Justin
Kally Sleep
4 years ago
Dear John,
Sorry to hear this about your pillowcase, please could you email a picture to hello@kallysleep.co.uk and we would be happy to get a replacement out to you.
Kind regards,
Kally Sleep Team
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