If I could give it lower I could just for the fact that I haven’t received my order yet and I’m now being asked to rate my
experience. I’ve had no contact with the company to tell if it’s running...
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Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear you have not received your order, it was dispatched our end to you on 08th March.
I have looked into this for you and yodel have lost your parcel but not advised us.
We are happy to get a replacement out to you, I will send you an email from our customer support email address: hello@kallysleep.co.uk
Kind regards,
Kally Sleep Team
Dear customer,
Sorry to hear you did not find the pillow suitable for you. You do have a 14 night sleep trial so are able to return the pillow. Please reach out to us at hello@kallysleep.co.uk if you need assistance with that.
Kind regards,
Kally Sleep Team
Arrived on time and easy to order. Would be helpful to offer a way to return
Avaliações de produto
Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear the pillow is not suitable for you. If you need any assistance or help with the returns process please reach out to us at hello@kallysleep.co.uk
Kind Regards,
Kally Sleep Team
Easy to use website, quick delivery, reassurance of money back guarantee, and support of a great charity.
Avaliações de produto
Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear the pillowcase was not suitable for you. If you need any assistance or help with the returns process please reach out to us at hello@kallysleep.co.uk
Kind Regards,
Kally Sleep Team
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
