It is a good store with lots of options. Good quality clothes and good service. the clothes came quickly and I had no problems. The delivery charge is the most expensive i have come across though,.
JOY
JOY
15 years ago
we love to hear that the customers have had a good experience shopping online. With relation to the delivery charge we are currently reviewing this, so keep an eye out for possible changes.
Siobhan
JOY
Avaliações de produto
Data da compra: 10/06/2010
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Consumidor confiável
15 years ago
Fantastic range of quirky and reasonably priced clothes.
I am sorry to hear that you never received your order. I have looked into this having read your feedback,the item that you ordered was a sale piece. Stock levels of these can fluctuate as there is high demand. I would be happy to discuss this with you further at a convenient time for you.
Siobhan
JOY
It was really easy to order delivery was fast and I returned one of the dresses I ordered problem free and got an email receipt the next day. Website is easy to use and choice of clothes really good....
A nice selection of products, presented well. The drop down menu on the left of the screen is a little difficult to use: when the cursor is moved to the right to select a category, it often seems to...
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JOY
JOY
15 years ago
I was interested in your feedback, as it is something that we are currently working on. If you look at the website today you will see that we have made several improvements to the layout and the design. Improvements will be on going so that the customer experience will be much improved.
We have also amended the waiting time for the refunds. It is now 3 - 5 days. If you would like to discuss this further I would be happy to.
Siobhan
JOY
Excellent service - needed to get a basic tee which I ordered in the afternoon and it arrived the next day before I'd left for work. Will definitely use the site for future purchases.
Joy the shop is great. Joy the website is not. Paid for next day delivery and the dress did not come for days after. No in head office would answer the phone even though I was given the new deopt...
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JOY
JOY
15 years ago
I am sorry to hear that you were disapointed with your shopping experience at JOY. We really appreciate you taking the time to provide us with the feedback as it will help us to improve the service that we offer. If you would like to discuss anything I will happily contact you.
Siobhan
JOY
I think the service is brillant. I placed my order and it was delivered by 9am the next day! However i feel the costs are slightly high considering the quality of the products and this would be the...
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
