Poor communication. Took down wrong e-mail address and therefore did not get confirmation of booking. Promised within an hour and after a day I had to telephone to ask why no confirmation. This...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, I do apologise for the spelling mistake in your email address that meant the first time of sending your confirmation this never arrived to you. I can see this was rectified the following day with our customer service team and we hope this didn't spoil your time away in Jersey!
Easy to deal with by phone and email. Friendly helpful and swift replies so I knew what was happening. Late change easily accommodated really good service. Would use again rather than book things...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you enjoyed booking with JerseyTravel and the service you received was helpful and friendly. We look forward to welcoming you back on a future trip to the Channel Islands!
Avaliações de produto
Data da compra: 06/09/2021
0
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MD
Mrs J Dougal
5 years ago
O que Mrs J Dougal disse sobre a Jerseytravel:
Excellent service all bookings flights hot6and transfer excellent
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback we are glad you had a good holiday in jersey
Avaliações de produto
Data da compra: 26/08/2021
0
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Consumidor confiável
5 years ago
Very simple to book.
They were also cheaper than a local travel agent.
All covid rules explained.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad we could provide a simple booking process and the price that was appealing to you, we look forward to welcoming you back to Jersey on a future occasion
Avaliações de produto
Data da compra: 04/09/2021
0
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MC
Ms M Cronan
5 years ago
O que Ms M Cronan disse sobre a Jerseytravel:
Was told there was a 10kg luggage with our flight when we booked
Arrived at airport to find there was no 10kg luggage so had to pay at airport.
Haven't travelled with them before but will definitely use them again everything so straight forward sending emails and full travel information what was great was flying from our local airport home...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind words we are glad you had a lovely time again and please do not hesitate to come back to us at Jersey Travel should you wish a future trip away!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
