I still have not received this item. Very unhappy customer..
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
I had a great time shopping on the website, however was slightly frustrating when it came to paying as it kept telling me particular items were out of stock, but it wouldn't tell me which ones so I...
My order was delayed to then be cancelled. There was insufficient stock so my order was cancelled the day before it was supposed to be delivered. No apology, no compensation simply just returned my...
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Ryan
JD Sports
6 years ago
Hi,
Thank you for your review.
I am sorry to hear that your
that your order was cancelled due to stock at the time of purchase.
From looking into the order I can see you have contacted our customer care team and had this resolved.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Many thanks,
Ryan
JD Sports Online Review Team.
Consumidor confiável
6 years ago
If you actually read what I said properly, you’d be able to see that I wrote “customer support team is absolutely useless” so anyone who’s clever would know that the issue hasn’t been resolved.
Shocking! Everytime I order online there is always issues with delivery. Makes me wander where peoples orders actually go!!!!
Ryan
JD Sports
6 years ago
Hi Terri,
Thank you for your review.
I am sorry to hear that your
that you had an issue with delivery.
From looking into the order I can see you have contacted our customer care team and had this resolved.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Many thanks,
Ryan
JD Sports Online Review Team.
UN
Unhappy
6 years ago
Sorry just to clarify yes I've had the order now but there has been nothing done about the fact the leggings came full of pulls
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