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Avaliações de Jaeger Retail Limited

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Jaeger Retail Limited não é mais um cliente ativo da Feefo
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Trusted Customer
Cheltenham
8 years ago
Data da compra: 26/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
Change your delivery company and warehouse to respond quicker to exchanges of size. Drop charge to return sale items.
I ordered a dress in a size 12 but it was too small ( I have found their sizing varies by garment) The exchange arrived too late albiet I had to go through customer services! So sent it back again....

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Victoria
Jaeger Retail Limited
8 years ago
Dear Susan
Thank you for your feedback. It was great to be able to discuss this further with you.
DHL do offer an on demand service which will allow you to rearrange delivery, leave in a safe place or with a neighbour, or collect from a collection point. This offers greater flexibility so that you do not need to wait in all day. Our customer service team can help with the on demand service if you are unable to access this with future orders.
We are continually reviewing the delivery service we offer our customers and the options available, and also the delivery charges and the cost of the return.
Best Wishes
Victoria

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TC
Trusted Customer
London
8 years ago
Data da compra: 04/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
9 out of 10
Not interested one first entering the shops., this may be that they don't want to appear , pushy .i have been with 'Jaeger' since I could afford to be a client. Not always right for me, but great...

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Victoria
Jaeger Retail Limited
8 years ago
Dear Eileen
I am delighted that the you find the clothes great and the styles wonderful. I am interested to hear about the service you receive in store and we strive to provide the best service possible for our customers. Our stores aim to respond to our customers in a way that is personal and tailored to their needs. We have some great new styles arriving shortly and have recently received a fantastic double faced parka http://www.jaeger.co.uk/double-faced-parka/591000W-75600-XS.html?cgid=women-newin that follows on with the relaxed fit and feel of the slouchy jacket that you have ordered.
Best wishes
Victoria
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Consumidor confiável
8 years ago
Data da compra: 05/06/2016
Good service and products
Good online selection and good delivery service.
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TC
Trusted Customer
Leicestershire
8 years ago
Data da compra: 22/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
Brilliant, straight forward & easy to use all the way through the process!!
It is one of the easiest web sites to use, size details & fabric description are easy to follow. The payment process was very quick & easy to use, unlike some. I would highly recommend them & can't...

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Jane
Jaeger Retail Limited
8 years ago
Dear Sharan

Thank you for your feedback about your recent online purchase, we hope that you continue to shop with Jaeger online and in our stores.

Many thanks
Jane
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Trusted Customer
Northamptonshire
8 years ago
Data da compra: 26/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
Disappointed the shop has closed, but feel it is to do with losing older customers no longer able to find suitablstyles
I have been a big Jaeger customer all my married life- regularly visiting the Regent street shop and always being recognised by the very helpful and friendly staff. For the past two or three years I...

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Jane
Jaeger Retail Limited
8 years ago
Dear Janice
Thank you for your feedback and it is lovely to know that you've been a customer of Jaeger for many years. Our nearest stores in London now are in Chelsea, Brent Cross and Covent Garden and details of their opening times and address can be found at http://www.jaeger.co.uk/stores

Our full collection for each season can be found at http://www.jaeger.co.uk/womens

If you would like any further help or advice, you can call Customer Services on 0845 051 0063 and are opening times are:
Sunday 11-5
Monday - Saturday 9-6

Many thanks
Jane
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Trusted Customer
Essex
8 years ago
Data da compra: 17/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
Please but concerned
Indications are that customer service is deteriorating, loyalty vouchers cannot be used on sale items and they expire quite quickly. Signs of falling sales but it should be noted that keeping an...

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Anna
Jaeger Retail Limited
8 years ago
Dear Barbara
We absolutely agree on the importance of keeping our existing customers happy. It is true the Loyalty rewards have been redeemable on full priced items for over a year now, and we are pleased to give our customers at least 12 weeks in which to redeem them. We have also introduced some very well priced pieces into the range; our jersey collection is great value for the price, this jersey vest top http://www.jaeger.co.uk/jersey-vest-top/681000W-72700-XS.html?cgid=women-newin is a good example. We love to hear from our loyal customers, so if there is anything else you would like to tell us about please do send us a message at customer.services@jaeger.co.uk.
Kind regards
Anna
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Consumidor confiável
8 years ago
Data da compra: 28/06/2016
Ordered a few things and thought the postage would be free.
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Trusted Customer
liverpool
8 years ago
Data da compra: 15/06/2016
O que Trusted Customer disse sobre a Jaeger Retail Limited:
beautiful coat
lovely coat, excellent quality and well worth the money.
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Consumidor confiável
8 years ago
Data da compra: 02/06/2016
Really miss the shop in Regent Street. I live in Devon and do most of my shopping on day trips to London. Always used the Regent Street shop and think I will now be buying less from Jaeger.
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Victoria
Jaeger Retail Limited
8 years ago
Thank you for your feedback, we are happy to hear that you liked your Block striped Breton t-shirt from http://www.jaeger.co.uk. We have some great new jersey pieces coming in over the next few months for our Autumn Winter Collection. We no longer have the store on Regent Street, but we do have a newly refurbished store in Chelsea on Kings Road and we also have stores in Brent Cross and Canary Wharf. If before your next visit to London, you would like some advice about what is available in store the Chelsea team will be more than happy to advise you over the telephone. You can always call customer services on 0845 051 0063 for any assistance when shopping online. We hope to see you again soon.
Kind regards
Victoria
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Consumidor confiável
8 years ago
Data da compra: 25/06/2016
The Jaeger women's store in Canary Wharf is a poor reflection on jaeger. I've been in there several times and had poor service on most occasions: rude staff, no system for processing online orders so...

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Victoria
Jaeger Retail Limited
8 years ago
Thank you for taking the time to leave your feedback. We are concerned and worried about the service you have received. I have tried to contact you directly and would love to speak to you directly to try and resolve the issues and ensure they do not happen again.
Kind regards
Victoria
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Sobre Jaeger Retail Limited
Pioneering style since 1884 Innovative, contemporary, covetable: Jaeger continues to lead the way in high-end British fashion for the thinking man and woman. Designed from our London studio under the creative direction of Sheila McKain-Waid, each collection is created with quality, versatility and timelessness in mind. Yes, we nod to trends and seasons, but are not beholden to them. We reflect, but are not stuck in the past. We constantly strive to transform, update and innovate. The result? A modern capsule wardrobe (for him and for her) that encompasses everything from the everyday to the exceptional. A one-stop shop for all your fashion needs. For Spring/Summer ’16, fashion’s focus shifts to casualwear with Athleisure, denim and relaxed separates taking centre stage. Exclusive prints are inspired by design trips to far-flung destinations ‒ from Budapest to Peru ‒ while colours take their cue from the runway: crisp white, cool khaki and fresh orange. Meanwhile, our signature menswear pieces are elevated to premium status thanks to on-trend textures, patterns and shapes. And, of course, you can expect a seasonal splash of colour: think bold blues, greens and reds.
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2nd Floor, The White Building, 11 Evesham Street, London, Greater London, W11 4AJ, United Kingdom
Por que confiar nas avaliações da Feefo?

Sobre Jaeger Retail Limited
Pioneering style since 1884 Innovative, contemporary, covetable: Jaeger continues to lead the way in high-end British fashion for the thinking man and woman. Designed from our London studio under the creative direction of Sheila McKain-Waid, each collection is created with quality, versatility and timelessness in mind. Yes, we nod to trends and seasons, but are not beholden to them. We reflect, but are not stuck in the past. We constantly strive to transform, update and innovate. The result? A modern capsule wardrobe (for him and for her) that encompasses everything from the everyday to the exceptional. A one-stop shop for all your fashion needs. For Spring/Summer ’16, fashion’s focus shifts to casualwear with Athleisure, denim and relaxed separates taking centre stage. Exclusive prints are inspired by design trips to far-flung destinations ‒ from Budapest to Peru ‒ while colours take their cue from the runway: crisp white, cool khaki and fresh orange. Meanwhile, our signature menswear pieces are elevated to premium status thanks to on-trend textures, patterns and shapes. And, of course, you can expect a seasonal splash of colour: think bold blues, greens and reds.