O que Miss Alyson Lowrie disse sobre a Holiday Gems:
Fine all good
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Consumidor confiável
Verificado pela Feefo
4 years ago
Great value,great customer service !!
Highly recommended,used 3 times and excellent service every time. Amazing value,amazing hotels ..my parents have now started using them and have had a great experience also.
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MC
Mr THOMAS Campbell
Verificado pela Feefo
4 years ago
O que Mr THOMAS Campbell disse sobre a Holiday Gems:
Brilliant service and would use holiday gems again also would recommend it to family and friends and staff were so helpful with all the information we needed
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MM
Mr John MayesDavies
Verificado pela Feefo
4 years ago
O que Mr John MayesDavies disse sobre a Holiday Gems:
Easy and quick service
Easy and quick service
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MB
Mrs Melanie Bancroft
Verificado pela Feefo
Essex
4 years ago
O que Mrs Melanie Bancroft disse sobre a Holiday Gems:
Highly recommend
Excellent company found me a holiday after mine was cancelled after a 4 hour delay
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Consumidor confiável
Verificado pela Feefo
4 years ago
Outstanding service
Outstanding from start to finish, your employee Martin Kavanagh was a true professional and helped immensely.
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ST
Susan Turner
Verificado pela Feefo
4 years ago
O que Susan Turner disse sobre a Holiday Gems:
DIABOLICAL CUSTOMER SERVICE!! NO ASSISTANCE WHEN IN RESORT AT ALL!!
Absolutely SHODDY customer service - they advise you to report problems immediately, so they can help. Well, we reported numerous issues to them every single day of our 2 week holiday, re noise and...
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Review Team
Holiday Gems
4 years ago
We note your obvious frustration in this matter and apologise if our service did not meet your expectations. A compensation offer has been made and we shall request our team to follow this up with you.
ST
Susan Turner
4 years ago
In that case, I will keep this review updated as to when your team do actually contact me to resolve this.
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Consumidor confiável
Verificado pela Feefo
4 years ago
Happy with my booking
Straight forward and efficient
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MC
Mrs Leanne Couper
Verificado pela Feefo
4 years ago
O que Mrs Leanne Couper disse sobre a Holiday Gems:
Disappointing
Want to change a date for my holiday have heard nothing back
Review Team
Holiday Gems
4 years ago
We note that our customer service team have emailed requesting further details and await your response. Thank you for your patience and co-operation.
MC
Mrs Leanne Couper
4 years ago
I understand Holiday Gems have a lot on with cancelled flights but there is no excuse to ignore and send various emails all of which have different information and promises. I am really concerned about this it would save a lot of hassle if i got a phone call for 5 mintues to discuss my change of dates request for which I have been different information 4 times and being advised it could be upto a month to sort this - by then costs may have increased - NOT GOOD
1
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Consumidor confiável
Verificado pela Feefo
4 years ago
Really quick response to our booking , very professional and helpful.
Some of the paperwork didn’t come through clearly at the weekend. Was resolved on the Monday fairly quickly. Would use them again...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
