Disappointed.had to pay baggage change at the airport
Feel conned… had to pay baggage charges at airports £198..ruined holiday.. never use them again
Review Team
Holiday Gems
4 years ago
During the online booking process, you are given the option to add extras which include bags and transfers. Your order submitted does not show that checked bags were requested and the confirmation and booking documents sent prior to departure do not show the inclusion of checked bags. We are unsure how we can be responsible for the omission. However, we do trust that you enjoyed all other aspects of your holiday.
MM
Mr Stephen Mcc
4 years ago
Im partially sighted and a t no point would I have thought you would I consider that you’d let me travel on a seven day holiday without baggage
How much would it have been to include baggage?
MM
Mr Stephen Mcc
4 years ago
Could you reply please?..can you send me the pdf so I can print my return tickets please?
Review Team
Holiday Gems
4 years ago
Please email customerservices@holidaygems.co.uk for any pretravel issues. Thank you for your co-operation.
Review Team
Holiday Gems
4 years ago
The travel documents have been emailed and we ask that you check junk/spam folders for any filters.
0
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Consumidor confiável
Verificado pela Feefo
4 years ago
Great choice of holidays
Fantastic price and great selection of holidays.
0
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Consumidor confiável
Verificado pela Feefo
4 years ago
Great!
Great service !
1
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MP
Mrs Janet Parrott
Verificado pela Feefo
4 years ago
O que Mrs Janet Parrott disse sobre a Holiday Gems:
Excellent Service
Easy to follow online to so the booking. Got confirmation straight away Holiday is booked. Received paper work for holiday straight away
0
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Consumidor confiável
Verificado pela Feefo
4 years ago
Great deals
Great and easy to use site, got a fabulous deal for our holiday next year. Would definitely recommend.
0
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MW
Mr Brian Whelan
Verificado pela Feefo
Bridlington
4 years ago
O que Mr Brian Whelan disse sobre a Holiday Gems:
Quality at the right price
Spot on no problems
0
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MH
Mr John Haycock
Verificado pela Feefo
Newmarket
4 years ago
O que Mr John Haycock disse sobre a Holiday Gems:
Very easy to book and definitely recommend you
Great holiday place and well priced
0
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MC
Miss Mina Chervenkova
Verificado pela Feefo
4 years ago
O que Miss Mina Chervenkova disse sobre a Holiday Gems:
The agent was very helpful and polite and he make sure to find us the best deal on our flights. Thank you for the pleasant experience
0
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Consumidor confiável
Verificado pela Feefo
4 years ago
Good all round
0
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MB
Mr Noel Bowyer
Verificado pela Feefo
4 years ago
O que Mr Noel Bowyer disse sobre a Holiday Gems:
Great service
Absolutely amazing, easy to book, always available if there is a glitch.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
