Great service, easy to book, my second holiday this year booked With you. T
Great service, always helpful.
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MS
Mr Shahen Seddque
Verificado pela Feefo
4 years ago
O que Mr Shahen Seddque disse sobre a Holiday Gems:
Really helpful excellent customer service
Top notch really helpful and good communication
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Consumidor confiável
Verificado pela Feefo
4 years ago
took the time to understand what we valued
Geraldine went above and beyond and is the reason why we would recommend holidaygems and come back to them ourselves
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Consumidor confiável
Verificado pela Feefo
4 years ago
Good service
Easy to use web site and ordering process. All holiday details and tickets vouchers were received the next day with no changes. Overall good experience and was the best price we could find.
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MH
Mrs Lisa Huggett
Verificado pela Feefo
4 years ago
O que Mrs Lisa Huggett disse sobre a Holiday Gems:
Really efficient, friendly staff. Would 100% use again.
Made booking a last minute holiday stress free. Staff were in contact straight away and sorted out any issues we had with the booking process. Staff were available to speak with and communicate via...
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Consumidor confiável
Verificado pela Feefo
4 years ago
Easy to book
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Consumidor confiável
Verificado pela Feefo
4 years ago
Would never use again!
Booking experience was awful! I had to call 4 times to amend mistakes made on the booking caused by the agent. In the end I called the transfer supplier myself to update the agents mistake! My...
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Review Team
Holiday Gems
4 years ago
We do apologise for any inconvenience. However, we note that this was an online booking with no agent intervention. Please use the complaints procedure so that our team can address any issues.
Consumidor confiável
4 years ago
It was booked online, then an agent called to say the price of the hotel was extra and in that she changed my flights without telling me! Her name was Nicola, I then spoke to Jason and then Nicola again. You record your calls for training, maybe listen back to them!
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MM
Miss Emma Marshall
Verificado pela Feefo
4 years ago
O que Miss Emma Marshall disse sobre a Holiday Gems:
Easy to but zero hassle
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MB
Mr Abraham Beraki
Verificado pela Feefo
4 years ago
O que Mr Abraham Beraki disse sobre a Holiday Gems:
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
