Do not book! Do not recommend at all! Really bad company!
Very rude customer service representatives no empathy at all from them. Constantly had to chase them up for the mistakes they had made on our tickets and ticket price. Once you pay they don’t care...
Ler mais
Review Team
Holiday Gems
4 years ago
Thank you for your review. We note that this was addressed immediately by our customer care team and any issues were resolved including the costing issue which was, as explained, due to a system error. We are sure that you will have a great holiday.
Consumidor confiável
4 years ago
This was not addressed immediately I had to chase this for days and push for a response
0
Compartilhar
MB
Mrs Chiquitita Bowsher
Verificado pela Feefo
4 years ago
O que Mrs Chiquitita Bowsher disse sobre a Holiday Gems:
Stuart
Stuart was absolutely amazing. Friendly, helpful and went above and beyond to get me the dates, destination and even aircraft seats that I requested!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Thanks stuart
Booked my holiday with Stuart, great service thank you
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Helpful
Very helpful so far
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Very helpful, impressed by support they gave during booking process and information about the resort.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
I would like to be able to talk to a human about questions i may have.
web site easy to use.
0
Compartilhar
MF
Mr Paul Foyster
Verificado pela Feefo
4 years ago
O que Mr Paul Foyster disse sobre a Holiday Gems:
Good
The service was good David was honest and helpful
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
So far so good with holiday gems everything has been spot on and run so wel
everything has run so smoothly and I would definitely use this holiday website again they are definitely 5 star gems
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Great communication throughout booking
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Holiday Arranged Quickly and Painlessly
Nathan helped me to secure a holiday on behalf of my friends and I. I couldn’t get the Hotel I initially wanted but we had a discussion and settled on another in the same area. He was very helpful...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
