Dealt with queries promptly and provided information required very quickly. Polite, friendly response on the…
Dealt with queries promptly and provided information required very quickly. Polite, friendly response on the telephone
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Consumidor confiável
Verificado pela Feefo
12 years ago
The hotel did not have an indoor pool and needed updating. We had problems with…
The hotel did not have an indoor pool and needed updating. We had problems with the wardrobe door and the door key which we were told would be fixed next day but still needed doing when we left. I...
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Consumidor confiável
Verificado pela Feefo
12 years ago
i had ever bit off help from all staff everything went perfect no problems at all…
i had ever bit off help from all staff everything went perfect no problems at all thank you my first booking with you and i will use holiday gems again and recommend you
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Consumidor confiável
Verificado pela Feefo
12 years ago
asked for window seat,on plane not giving one.
asked for two beds,was giving a double bed,which…
asked for window seat,on plane not giving one.
asked for two beds,was giving a double bed,which was to late to mave as it was 1pm
the dreams beach resort however put a single bed in which hardly left...
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Consumidor confiável
Verificado pela Feefo
12 years ago
They were very helpful and I had no problems booking the holiday. The holiday description…
They were very helpful and I had no problems booking the holiday. The holiday description however was a little vague. But all in all I would use them again
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Consumidor confiável
Verificado pela Feefo
12 years ago
for reasons i just gave
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Consumidor confiável
Verificado pela Feefo
12 years ago
the service i received could not have been bettered
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Consumidor confiável
Verificado pela Feefo
12 years ago
Customer care was non existent once booking had been made. I made several efforts to…
Customer care was non existent once booking had been made. I made several efforts to obtain answers to queries without success. E mails and phone calls were generally ignored.
The holiday has been...
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Consumidor confiável
Verificado pela Feefo
12 years ago
This is one company i wouldnt go through again you rated aladdin. worst hotel ever…
This is one company i wouldnt go through again you rated aladdin. worst hotel ever no hot water for 5 days staff fighting black eyes everyday not nice staff atol my 2 kids had to pay more of there...
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Consumidor confiável
12 years ago
The booking was fine the staff are plesent but on holiday thay dont give a dam but i wii e mail them agen but i dont think thay will do eney thing but up untill wee went to turkey thay wher grate but if thay ignore me i will pout it in my lokel rag fb twiter and eney ware pos thank you
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Consumidor confiável
Verificado pela Feefo
12 years ago
I booked a holiday through Holiday Gems and went to Turkey the beginning of July.
Having returned…
I booked a holiday through Holiday Gems and went to Turkey the beginning of July.
Having returned I made a complaint about the room we had in the hotel myself and my friend had booked. It is now the...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
