Good but the hotel we booked was not at all what we expected be better when you say the beach is 5 mins away and sea views - the beach was 20
Minute walk and no sea view
0
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ML
Mr Ashley Leedham
Verificado pela Feefo
3 years ago
O que Mr Ashley Leedham disse sobre a Holiday Gems:
Terrible
Our transfer didn’t turn up
Review Team
Holiday Gems
3 years ago
We are sorry to hear this Ashley, trusting you followed the correct process to obtain the service our team would be happy to investigate if you approach us via the usual channels.
0
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MN
Mrs Patricia Newman
Verificado pela Feefo
3 years ago
O que Mrs Patricia Newman disse sobre a Holiday Gems:
Will never use them again after this holiday
Would not rate you over all
Review Team
Holiday Gems
3 years ago
Mrs Newman we are sorry to hear this but since you do not expand upon why that would be we cannot comment other than to say that we trust you have raised any issues that caused your review to the correct team to address formally.
MN
Mrs Patricia Newman
3 years ago
I needed to change my holiday.. Took 4 weeks to get a response to be told they will answer my query in date order.,Meanwhile I was receiving emails asking to pay the balance on the holiday I was attempting to change. I phoned- I emailed and eventually I got put through to Finn who changed it. Then I received no confirmation for over a week because the finance team needed to change it over and they were in no hurry either. Eventually I got confirmation after 12 days.
Plus the holiday prices have soared. By the time I pay the final bill it will be £2000 just for 2 of us to go to Mallorca.,I was told that all prices have soared. I have booked another holiday with another company for next year too for 2 of us as we are are going to the canaries for £1000 including luggage and insurance. I received confirmation from them immediately and contact phone numbers. Will use them again. I favour efficiency over incompetence
1
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MH
Mr Christopher Hough
Verificado pela Feefo
3 years ago
O que Mr Christopher Hough disse sobre a Holiday Gems:
Very good and easy
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
The Go To Holiday Website
Going forward when booking our holidays, Holiday Gems is now our "Go To" Holiday Website.
Easy to navigate website with competitive prices. Highly recommended!
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
So far its all gone very well. We haven’t been on holiday yet though.
So far the buying experience has been good. We haven’t been on holiday yet. But hopefully all of these bits will be just as good.
0
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MM
Mr WILLIAM MARK
Verificado pela Feefo
Ashton under lyne
3 years ago
O que Mr WILLIAM MARK disse sobre a Holiday Gems:
Excellent service,good advice for our trip
Great company to deal with, good pleasant, polite staff
0
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MF
Mr Simon Farnsworth
Verificado pela Feefo
Derby
3 years ago
O que Mr Simon Farnsworth disse sobre a Holiday Gems:
Excellent service used many times can't fault there service.
Excellent service used for a few years now to book my main holiday in Spain.
0
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MP
Mr Derek Parker
Verificado pela Feefo
3 years ago
O que Mr Derek Parker disse sobre a Holiday Gems:
Service was very good
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
All travel and hotel bookings went as planned
All holiday travel by air and private car transfers went very smoothly. Hotel book in was also very efficient as the reception were expecting us within a set time slot. Room was ready and very...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
