O que Mrs Natalie Jacobs disse sobre a Holiday Gems:
Brilliant getting my holiday rebooked at the best price due to 3 holidays being cancelled due to covid
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Consumidor confiável
Verificado pela Feefo
4 years ago
Holiday booking
Easy to book and prompt reply with booking confirmation and paperwork. First time I’ve booked with HolidayGems but will use again.
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MS
Mr Jason Stevens
Verificado pela Feefo
4 years ago
O que Mr Jason Stevens disse sobre a Holiday Gems:
Great service thanks
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Consumidor confiável
Verificado pela Feefo
4 years ago
Excellent service. Everything was easy
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Consumidor confiável
Verificado pela Feefo
4 years ago
Beware do not use
Terrible service. I have sent three email since booking, none have been replied to. Over prices and incorrect documents. Worse experience I have ever had when booking a holiday
Review Team
Holiday Gems
4 years ago
Thank you for your comments. We are unsure to whom the emails were addressed but can find no record of these. If you have emailed the agent, please be aware that our sales team do work on a shift pattern and any correspondence may be delayed due to days off. Please email customerservices@holidaygems.co.uk and our team will make every effort to assist as soon as possible.
Consumidor confiável
4 years ago
I have sent an email again. Over the last three weeks it has been sent on a number of occasions to a variety of inboxes including directly to a team member. So I am unsure how it would be possible to miss them in all of the email addresses I sent it to. 🤔
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Mr Thomas Scattergood
Verificado pela Feefo
4 years ago
O que Mr Thomas Scattergood disse sobre a Holiday Gems:
A*. Nice and easy.
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MR
Mr Habizur Rahman
Verificado pela Feefo
4 years ago
O que Mr Habizur Rahman disse sobre a Holiday Gems:
Everything was good price &service&relaible
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MM
Mr Roger Martin
Verificado pela Feefo
4 years ago
O que Mr Roger Martin disse sobre a Holiday Gems:
Booked with the usual confidence
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Consumidor confiável
Verificado pela Feefo
4 years ago
Misleading info. Terrible experience. Don’t trust them for booking my futur
Misleading information, always ended up paying more than price advertised . No one returns your call once they have your money.
Review Team
Holiday Gems
4 years ago
The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. Unfortunately, we have no notes to indicate any issues with the booking, but please email customerservices@holidaygems.co.uk should you require any clarification or assistance.
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Mrs Stacey Pepper
Verificado pela Feefo
4 years ago
O que Mrs Stacey Pepper disse sobre a Holiday Gems:
Easy to use and great value for money. Would recommend.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
