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Avaliações Himalayan Glacier Adventure and Travel Company | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

Exibindo todas as 280 avaliações

Sean O Sullivan

Verificado pela Feefo

4 years ago

O que Sean O Sullivan disse sobre a Himalayan Glacier Adventure and Travel Company:

Easy booking process……every question i asked Kajol (travel specialist) was answered within hours, a great service so far!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier Sean! We are excited to host this amazing adventure for you soon!

Data da compra: 18/06/2022

Thomas Patrick Casey

Verificado pela Feefo

4 years ago

O que Thomas Patrick Casey disse sobre a Himalayan Glacier Adventure and Travel Company:

Booking was extremely easy. My questions were answered quickly and completely. Sabin was attentive and helpful.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you Thomas for choosing Himalayan Glacier. We look forward to making this a great adventure for you!

Data da compra: 13/06/2022

Kirk

Verificado pela Feefo

New York

4 years ago

O que Kirk disse sobre a Himalayan Glacier Adventure and Travel Company:

Sriju and Sanket have been most helpful answering all my questions about Everest High Passes Trek.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier, Kirk. We are excited to host this amazing adventure through the Himalayas, for you soon!

Data da compra: 12/06/2022

Bret Toews

Verificado pela Feefo

Vail

4 years ago

O que Bret Toews disse sobre a Himalayan Glacier Adventure and Travel Company:

Highly recommend. Communication has been prompt and easy from the start. Sameer addressed all my concerns and I look forward to my trip!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Bret! We are excited to host this amazing adventure for you soon!

Data da compra: 05/06/2022

Consumidor confiável

Verificado pela Feefo

4 years ago

Great help and support from Kajol. Made the booking process super clear and easy! Great follow up to questions.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier. We are excited to make this a great adventure for you!

Data da compra: 07/06/2022

Mazahir Mohammed Rahim

Verificado pela Feefo

4 years ago

O que Mazahir Mohammed Rahim disse sobre a Himalayan Glacier Adventure and Travel Company:

Are you trying to fool people?

The payment system is confusing. I inadvertently paid for the full trip where I was only required to pay 25% and then was told that for a refund I would have to loose 5% on the fees. This is very bad...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Hello Mazahir, Thank you for the feedback and so sorry to hear you experienced an inconvenience in the booking process. Our booking system shows the option of paying 25% or Full payment at the screen where you put the promo code, right after you select your dates and number of people. On that screen, you have to select pay 25% or pay the full amount. We understand mistakes happen and we will be happy to work out a solution without incurring any fees for you. Your consultant will reach out with a solution shortly. Thank you again for your valuable feedback. We will try to emphasize those payment options more so future guests do not get confused. We look forward to making this an amazing experience for you.

Mazahir Mohammed Rahim

4 years ago

Thank you for solving the problem so quickly. I am eagerly looking forward to the trip and the adventure that awaits me. The entire process till date has been so smooth and encouraging with great back up and patience shown. Thank you to Sabin and to Sanket for making things simple.

Mazahir Mohammed Rahim

4 years ago

My earlier review was done in frustration. I now realise that the fault was partly mine too. Thank you once again.

Data da compra: 05/06/2022

AJ Taheri

Verificado pela Feefo

4 years ago

O que AJ Taheri disse sobre a Himalayan Glacier Adventure and Travel Company:

Great service SO FAR ... One of the BEST experiences lately ...

My interactions SO FAR has been excellent and beyond expectation, Sajal has been wonderful is answering all our questions and concerns and also very encouraging to do this !!!1

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you so much. We are grateful for the opportunity to help you make wonderful memories. :)

Data da compra: 10/05/2022

John Hackett Bushweller

Verificado pela Feefo

4 years ago

O que John Hackett Bushweller disse sobre a Himalayan Glacier Adventure and Travel Company:

Great to work with!

They were easy to work with and responsive to all my requests.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, John! We are excited to host this amazing adventure for you! Reach out to us anytime if you have any questions. Take care, see you soon!

Data da compra: 09/05/2022

Consumidor confiável

Verificado pela Feefo

4 years ago

I Think it Worked?

Two issues: 1). The system would not take the correct issue and expiry dates of our passports. The chat feature told me to work with my agent post-purchase to correct the data. 2) I received a...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your valuable feedback on the booking system. We are always optimizing our website to make it more convenient for our guests and in that effort sometimes there are kinks that our customers point out just like you have and we can fix them. Your consultant has already followed up with an email that contains the itinerary with dates and the welcome packet with guides, packing list, bag tags, etc. If any confusion feel free to reach out anytime. We look forward to making this a great experience for you! Have a great day. Thank you again for taking the time to send in your feedback.

Data da compra: 09/05/2022

Kevin

Verificado pela Feefo

Ontario, Canada

4 years ago

O que Kevin disse sobre a Himalayan Glacier Adventure and Travel Company:

Smooth booking process

The booking process went very smoothly for us. We recommend reaching out to these guys if you have any questions! Sabin was helpful and able to provide very detailed responses to our questions. We're...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Kevin! We look forward to hosting this amazing adventure for you! It's going to be amazing!

Data da compra: 26/04/2022