Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Helpful Holidays

Consumidor confiável

Verificado pela Feefo

13 years ago

Prompt, polite, efficient

Helpful Holidays

13 years ago

Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

We are returning customers who have always been very pleased with your service and properties…

We are returning customers who have always been very pleased with your service and properties we've stayed in. The only negative thus far this summer lies with the booked property not providing...

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Helpful Holidays

13 years ago

Thank you very much - we are trying very hard to encourage all of our homeowners to provide linen and towels as standard as we know that our holidaymaker prefer to have all these necessary items included in their rental. Happily, all of our properties now provide bed linen, which puts an end to having to make up your beds as soon as you arrive, however there is still some way to go on the towels. We'll keep on trying though....

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Consumidor confiável

Verificado pela Feefo

13 years ago

Excellent customer service

Helpful Holidays

13 years ago

Thank you very much.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Always find excellent service from helpful holidays

Helpful Holidays

13 years ago

That's very kind of you. Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

For our second booking found it very fast and efficient

Helpful Holidays

13 years ago

Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

so far the information received has been excellent and although our holiday will not be…

so far the information received has been excellent and although our holiday will not be until May we hope that this is a sign of a really good break.

Helpful Holidays

13 years ago

I hope so too! Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

They are exactly what they say on the tin - helpful!

Helpful Holidays

13 years ago

Thank you very much for your kind comments.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Quick service

Helpful Holidays

13 years ago

Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

This is the third time we have booked with Helpful Holidays and each time have…

This is the third time we have booked with Helpful Holidays and each time have found them to be very helpful with staff who are a pleasure to deal with, they are by far the best self-catering holiday...

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Consumidor confiável

Verificado pela Feefo

13 years ago

I love this company and wish I'd found them years ago. Absolutely top notch properties and…

I love this company and wish I'd found them years ago. Absolutely top notch properties and everyone who works for HH has visited so they can find someone to personally tell you all the details you...

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Helpful Holidays

13 years ago

Thank you very much indeed, what a wonderful testimonial. I hope we can continue to help you for many years to come and that you have a wonderful holiday.

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