Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Helpful Holidays

Consumidor confiável

Verificado pela Feefo

13 years ago

Beautiful property and accurate description of location. It would have been better if we had…

Beautiful property and accurate description of location. It would have been better if we had been provided with more than 1.5 loo rolls, 2 dishwasher tablets and 1 bin liner-a little stingy!

Helpful Holidays

13 years ago

Thank you for your comments. I'm sorry to hear you thought that. As all feedback is anonymous, we would be very happy for you to get in contact or complete your post holiday questionnaire with your comments. We would be pleased to then get in contact with the owners to pass on your feedback. Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Well organised and good, polite customer service

Helpful Holidays

13 years ago

Very kind. Thank you

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Consumidor confiável

Verificado pela Feefo

13 years ago

as the name suggests very helpful.

Helpful Holidays

13 years ago

Thank you

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Consumidor confiável

Verificado pela Feefo

13 years ago

Always good and consistent. Easy to book and staff at office are very helpful and…

Always good and consistent. Easy to book and staff at office are very helpful and quick to respond.

Helpful Holidays

13 years ago

Many thanks :)

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Consumidor confiável

Verificado pela Feefo

13 years ago

prompt response to first enquiry, thereafter friendly and proffessional booking service.

Helpful Holidays

13 years ago

Thanks very much

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Consumidor confiável

Verificado pela Feefo

13 years ago

telephone enquiry, reply excellent,order confirmation arrived within days

Helpful Holidays

13 years ago

Thank you.

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Consumidor confiável

Verificado pela Feefo

13 years ago

third time we have used them - excellent service, helpful staff,all holiday details clearly described,…

third time we have used them - excellent service, helpful staff,all holiday details clearly described, brochure descriptions and photos very accurate when compared to actual properties, clear...

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Helpful Holidays

13 years ago

You're too kind. Thank you very much indeed.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Speedy & helpful

Helpful Holidays

13 years ago

Many thanks.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Of all the holiday booking companies I have used over the last ten years, you…

Of all the holiday booking companies I have used over the last ten years, you are the best, and your brochure is the most user friendly!!!

Helpful Holidays

13 years ago

Thank you very much indeed.

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Consumidor confiável

Verificado pela Feefo

13 years ago

We received a very personal service when booking our holiday. When an owner wouldn't accept…

We received a very personal service when booking our holiday. When an owner wouldn't accept our dog they went out of their way to help us negotiate with the owners and also offer us help to find...

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Helpful Holidays

13 years ago

Thank you very much for your kind comments. I am very pleased that we were able to assist you and your family in the end. I hope you and your canine pal have a wonderful holiday.

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