Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Headout | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/headout | Feefo - Brasil

Consumidor confiável

8 years ago

Nice experience

Data da compra: 14/04/2018

0

Consumidor confiável

8 years ago

Simple to use and no problems

Data da compra: 26/01/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Headout made the ticket purchase easy, the person was outside of the theater in the spot that was indicated, and I was very pleased with the service.

Data da compra: 18/01/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Women looked unprofessional but was easy to stop with best.

Customer Success

Headout

8 years ago

Hi Melissa,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and we will make sure you see a more professional host waiting for you at your next show. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avaliações de produto

Data da compra: 01/04/2018

0

Consumidor confiável

8 years ago

Good service

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avaliações de produto

Data da compra: 01/04/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Nice

Customer Success

Headout

8 years ago

Hi Jatin,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avaliações de produto

Data da compra: 10/04/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

always great seats....

Customer Success

Headout

8 years ago

Hi Marcelle,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avaliações de produto

Data da compra: 23/03/2018

0

Consumidor confiável

8 years ago

On time delivery

Customer Success

Headout

8 years ago

Hi ,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avaliações de produto

Data da compra: 22/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Great service

It was great. Easy pick up of tickets and we almost felt guilty about going ahead of everyone who had been waiting in line for hours.

Avaliações de produto

Data da compra: 01/04/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Bad service

We tried calling your Netherlands, UK and France phone number - always the same message and noone answered the call. Noone ever answered the life chat either. I got response to my e-mail the day...

Ler mais

Customer Success

Headout

8 years ago

Hi Silviya,

We are extremely sorry to hear about your experience with Headout. Firstly, I’d like to thank you for taking the time out to give us this feedback. I would like to let you know that the reason for the delay was due to the fact that we were facing more than heavy volumes. We are currently working towards avoiding such delays going forward. The entire amount paid for the reservation has been refunded.We regret any inconvenience that has been caused.Thank you very much for your feedback again and as ambitious as I may sound, I hope you try us out again.

Warm regards,

Sam

Customer Experience Specialist

Avaliações de produto

Data da compra: 10/02/2018

0

Avaliações de Headout

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Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?