Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Headout

Consumidor confiável

8 years ago

Mixed

There absolutely is no service if something goes wrong with the tickets received like i experienced. I was denied entry at SEA aquarium stating that the voucher had expired or lapsed and i had to buy...

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Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Avaliações de produto

Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Data da compra: 16/02/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Brilliant!

Easy transaction. Good communication. James who we collected our tickets from was extremely friendly and made sure we had the right tickets and that we were satisfied. I can highly recommend this...

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Customer Successs

Headout

8 years ago

Hi there!

We are SO glad that you enjoyed Aladdin, as well as our services. We shall let James know that his efforts were appreciated.

We hope to see you soon,

Team Headout.

Avaliações de produto

Data da compra: 25/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Everything was as stated. The tickets and meet up service were great!

Customer Successs

Headout

8 years ago

Hi Terry,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Always here,

Team Headout

Avaliações de produto

Data da compra: 26/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

The customer service representatives were helpful. The host was right there with my tickets and a smile. I would use them again.

Customer Successs

Headout

8 years ago

Hey Barbara,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Cheerio,

Team Headout

Avaliações de produto

Data da compra: 27/02/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Excellent def worth getting but no cust service

Excellent to get a skip the line ticket and most definitely worth it as queues very long! But I booked two trips and wanted to ask questions about getting tokens/ benefits and managed to get no...

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Customer Successs

Headout

8 years ago

Hi Nicola,

I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.

Until then,

Cheerio,

Team Headout

Avaliações de produto

Data da compra: 27/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

No problems. 2+ hour line replaced with 5 minute wait.

Data da compra: 31/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Skip the Line at Paris Catacombes

So easy! After I picked up my tickets at a nearby shop, I was able to skip the long line and save at least an hour if not more of wait-time.

Avaliações de produto

Data da compra: 20/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

This is a m must see location while in Paris. We were able to pick up our tickets right beside the metro stop and skip the very long line. Our time slot was for 11:00 am but when we arrived...

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Data da compra: 04/03/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Read awful reviews after we booked but the service was fabulous!

Amazing service!!! Thank you so much - all went so well - lovely host on arrival and great communication!

Avaliações de produto

Data da compra: 12/02/2018

0

VU

Valued User

8 years ago

O que Valued User disse sobre a Headout:

Good

Avaliações de produto

Data da compra: 02/04/2018

0

Avaliações de Headout

Aladdin - Center OrchestraMais avaliações deste produtoVisualizar site do produtoBest show I have seen in years! Great set, fantastic colourful costumes! Funny script! Great songs, great singing and acting! Thoroughly enjoyed it and I would highly recommend watching it! Superb!...Ler mais

Wicked - Center OrchestraMais avaliações deste produtoVisualizar site do produto

Hello, Dolly! - MezzanineMais avaliações deste produtoVisualizar site do produtoLoved the convenience and the show!

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguideMais avaliações deste produtoVisualizar site do produto

Chicago - Rear MezzanineMais avaliações deste produtoVisualizar site do produto

Anastasia - OrchestraMais avaliações deste produtoVisualizar site do produtoGood timing. Really tickets.

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?