My kit came well packaged and had good communication about when it would arrive. I have nothing negative to say.
Great information guide sent with the kit.
Avaliações de produto
Data da compra: 09/02/2025
0
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TS
T Sotra
Verificado pela Feefo
1 year ago
O que T Sotra disse sobre a Happy Kombucha:
Received a manual together with the grains, and found it very helpful.
I haven't needed to contact anyone because the kombucha instructions were detailed and effective. However, the purchasing and delivery process was easy and prompt.
Avaliações de produto
Mídia carregada
Exibir todas as mídias (1)
Data da compra: 05/02/2025
0
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AM
Alastair Martin
Verificado pela Feefo
Exeter
1 year ago
O que Alastair Martin disse sobre a Happy Kombucha:
As mentioned previously. The product arrived in the time expected. But their response to my enquiry leaves a lot to be desired. As they never gave one.
Michelle Holborn - Moderations
Happy Kombucha
1 year ago
I can only apologise if you did not see our response. Our systems show that we replied to you on Fri, Jan 31, 1:52 PM and we do not seem to have recieved a response.
Our website has a large help and information section, including a Milk kefir help and information section, video's and more for any help that is needed. This includes photographs and video's.
Sadly we cannot help with technical issues with your technology only the cultures.
Avaliações de produto
Michelle Holborn - Moderations
Happy Kombucha
1 year ago
We have a record of replying to your email on Jan 31, 2025, 1:52 PM. I can only apologise if you did not see our reply.
We have a large section of the website dedicated to help and advice including a Milk kefir help and information section and there is a picture of seperation in our frequently asked questions section on the website.
We sent you links to this section of the website shortly after purchase. There are also lots of other helpful guides and video's. We have a whole section of the website dedicated to help and education about the cultures.
Whilst we will always endevour to answer as many customer questions as possible as quickly as possible we do encourage customers to look at the resources on the website first as all the information you need is there or follow the instructions on our email repy and give us a call.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
