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Avaliações de Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

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Exibindo todas as 3,472 avaliações

Mr T Burke

4 years ago

Data da compra: 31/01/2020

O que Mr T Burke disse sobre a Great Rail Journeys:

Long time to receive refund

We have been waiting since April for the refund for the tour we boked

Consumidor confiável

5 years ago

Data da compra: 03/06/2020

Excellent service

Great service across both email and phone when contacting them about upgrades.

Stephen Johns

5 years ago

Data da compra: 30/01/2020

O que Stephen Johns disse sobre a Great Rail Journeys:

WARNING BEFORE BOOKING. Check current refund policy first.

Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.

Consumidor confiável

5 years ago

Data da compra: 19/05/2019

Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?

Consumidor confiável

5 years ago

Data da compra: 15/01/2020

Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.

Mr A Addison

5 years ago

Data da compra: 07/02/2020

O que Mr A Addison disse sobre a Great Rail Journeys:

Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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Carrie Hill

Bath

5 years ago

Data da compra: 07/08/2019

O que Carrie Hill disse sobre a Great Rail Journeys:

Disappointing cancellation of holiday

The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .

Consumidor confiável

5 years ago

Data da compra: 10/02/2020

Booking done well.

Mr A Ritchie

Milton Keynes

5 years ago

Data da compra: 15/01/2020

O que Mr A Ritchie disse sobre a Great Rail Journeys:

Never again

Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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Mr D Brewer

5 years ago

Data da compra: 12/01/2020

O que Mr D Brewer disse sobre a Great Rail Journeys:

A very sad saga indeed.

Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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Sobre Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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