It would have been nice to have next day shipping for free considering we spend such a high amount
0
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WT
Wendy Thacker
Verificado pela Feefo
GBR
7 months ago
O que Wendy Thacker disse sobre a Grass247:
ALL BRILLIANT
Everything concerning the Order was so good, would not hesitate on using them again.
0
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NW
Neil Wilson
Verificado pela Feefo
7 months ago
O que Neil Wilson disse sobre a Grass247:
Artificial grass
Excellent
0
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Consumidor confiável
Verificado pela Feefo
7 months ago
Very good service
0
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GW
GORDON WILKES
Verificado pela Feefo
GBR
7 months ago
O que GORDON WILKES disse sobre a Grass247:
5 Stars from me all day long.👍
Great company I have used before. Good value, delivering on time and no hassle, easy to book on line with a choice of paying too ease the way you pay.
0
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IC
Ian Critchley
Verificado pela Feefo
GBR
7 months ago
O que Ian Critchley disse sobre a Grass247:
Excellent communication from first placing the order through to delivery. Excellent delivery driver very helpful and professional definitely recommend first class service
0
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Consumidor confiável
Verificado pela Feefo
7 months ago
Adequate for what we wanted.
No complaints
0
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GF
Gordon fern
Verificado pela Feefo
7 months ago
O que Gordon fern disse sobre a Grass247:
Absolutely great service
0
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HR
Helena Rex
Verificado pela Feefo
GBR
7 months ago
O que Helena Rex disse sobre a Grass247:
so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
0
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Consumidor confiável
Verificado pela Feefo
7 months ago
Terrible
Customer Services
Grass247
7 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customer’s responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
We’d like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
