Our free samples arrived quickly and helped make the decision to go with Grass247 and also about which level of product to go far. Easy purchase process and delivery of our order was nice and quick...
Ler mais
0
Compartilhar
GW
Graham Walker
Verificado pela Feefo
2 months ago
O que Graham Walker disse sobre a Grass247:
Excellent
0
Compartilhar
CS
Craig Snowling
Verificado pela Feefo
GBR
2 months ago
O que Craig Snowling disse sobre a Grass247:
Bad customer Service.
After a few emails back and forth with customers service I’ve given up trying to get a reasonable resolution. See my reviews on the membrane fault.
Customer Services
Grass247
2 months ago
Good afternoon
Thank you for taking the time to write your review and highlight your concerns. We are sorry to hear that the membrane you received is not performing as expected.
Our grass membrane is designed to block light to prevent weeds while remaining fully permeable to water. We are keen to investigate this further and have requested additional information to assist us.
To evaluate concerns, we may ask questions or request images. A member of our Customer Care Team will be in touch shortly to work with you towards a resolution.
Kind regards,
Jenny
Grass247
0
Compartilhar
RJ
Rex Jauncey
Verificado pela Feefo
2 months ago
O que Rex Jauncey disse sobre a Grass247:
Excellent
0
Compartilhar
KH
KARL O HEMMINGS
Verificado pela Feefo
2 months ago
O que KARL O HEMMINGS disse sobre a Grass247:
.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 months ago
Good no problems
0
Compartilhar
FG
Frazer Grant
Verificado pela Feefo
GBR
2 months ago
O que Frazer Grant disse sobre a Grass247:
Excellent customer service, helped my get the right width rolls, emailed me instantly.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 months ago
Good quality and service
Excellent
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 months ago
Purchase of artificial grass
Proffesional and prompt
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 months ago
Wouldn’t recommend
I ordered the products of grass that I wanted and received them in the post no problem. I chose the grass that I wanted and was able to pay for it on the website the customer service was great at...
Ler mais
Customer Services
Grass247
2 months ago
Good afternoon,
We appreciate you taking the time to leave feedback following your recent order experience, and we are sorry to hear about the issues raised in relation to the delivery.
We are committed to investigating all reports of missing items and are keen to work with you to find the most appropriate resolution.
We can see that we are already in direct contact with you and will continue to communicate openly to ensure we work towards a fair and satisfactory outcome. A member of our Customer Care Team will be in touch shortly.
Kind regards,
Jenny
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
