Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Godfreys | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/godfreys-stores | Feefo - Brasil

PT

Pal Trade

2 years ago

O que Pal Trade disse sobre a Godfreys:

Great service and communication , I have all information what I need about this vacuum cleaner

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 22/03/2024

0

Consumidor confiável

2 years ago

Friendly and honest

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Westgate and also the state and area manager for the region. Regards, The Godfreys Team

Data da compra: 21/03/2024

0

GA

Gamini Amarasinghe

2 years ago

O que Gamini Amarasinghe disse sobre a Godfreys:

on time delivery

Avaliações de produto

Data da compra: 06/03/2024

0

JP

Jan Pickles

Albany

2 years ago

O que Jan Pickles disse sobre a Godfreys:

Fabulous Albany service

The service at the Albany store was wonderful as always. Delivery of our new power head was very prompt and the new head is far better than the original.

Customer Service

Godfreys

2 years ago

Hi Jan, Thank you for taking the time to provide your feedback in regards to the fabulous service you received. We will be sure to pass this onto both the store manager for Albany and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 06/03/2024

0

DT

Diane Towler

West Auckland

2 years ago

O que Diane Towler disse sobre a Godfreys:

Very satisfied with the helpfulness of the salesman and my product. I have recommended Godreys in the past and I would do so again.

Customer Service

Godfreys

2 years ago

Hi Diane, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 27/02/2024

0

DK

Dinesh Kumar

Schofields

2 years ago

O que Dinesh Kumar disse sobre a Godfreys:

Best staff at Blacktown store

Very welcoming and attentive staff at Godfreys. Blacktown store. Very happy with their service.

Customer Service

Godfreys

2 years ago

Hi Dinesh, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 24/02/2024

0

Consumidor confiável

2 years ago

Great service; good product

Staff was friendly and helpful. Good recommendation for product

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 24/02/2024

0

Consumidor confiável

2 years ago

"In stock" doesn't mean In Stock at the store!

Website advised 'In Stock' but that was the National warehouse, not the store I had chosen for Click & Collect. It took 6 days to be delivered to the store. I could have bought it for the same price...

Ler mais

Customer Service

Godfreys

2 years ago

Hi, We are sorry to hear of any issues with your order. Our system only allows Click & Collect orders to be processed with stores that are showing stock available. We apologise that the stock in the stores system was not up to date. This feedback has been passed onto them to update their stock levels and ensure this doesn't happen again. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 23/02/2024

0

Consumidor confiável

2 years ago

very Helpful

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Avaliações de produto

Data da compra: 23/02/2024

0

MQ

Marta Quintal

2 years ago

O que Marta Quintal disse sobre a Godfreys:

I asked for help and they refused, bought a vacuum cleaner 6 months ago, stopped working, went back and they are refusing to fix or replace. Still under warranty. Been a customer for so many years...

Ler mais

Customer Service

Godfreys

2 years ago

Good morning, Thank you for sharing your feedback with us and we apologise for any negative experience as this is never our intention. We’d appreciate if you can please send an email to customerservice@godfreys.com.au with further details, with ‘Ticket 148345’ as the subject heading, so we can look into this further. You can expect a response within 1-2 business days of us receiving your email. Regards, The Godfreys Team

Data da compra: 15/02/2024

0

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Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?