Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Go Places | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

AH

Ashley Howard

3 years ago

O que Ashley Howard disse sobre a Go Places:

My order never arrived. I received a shipping email but it never came.

My order never arrived in the company never contacted me. I’m not sure what to make of this company is actually real or not.

Go Places

3 years ago

Hi Ashley, I am really concerned to see this bad review and have just looked up your order which was placed on Saturday 22nd October - and fulfilled by us on Monday 24th October, meaning you should have received it on Tuesday 25th October via APC couriers. I will have one of our Customer Service advisors check out what has happened and message you directly. We are really sorry you've had this experience but hopefully we can correct the situation urgently. Kind regards, Jane @ Go Places

AH

Ashley Howard

3 years ago

As a followup to this review. GoPlaces got in touch and indicated it was potentially lost by the shipper. They've sent a replacement one for 24 hr delivery. I await this pkg, but am pleased at how quickly the company responded and acted to correct my previously negative experience. As a result of this positive customer experience with Go Places, I'm adjusting my rating to 3 stars.

Avaliações de produto

Go Places

3 years ago

Hi Ashley, I am really concerned to see this bad review and have just looked up your order which was placed on Saturday 22nd October - and fulfilled by us on Monday 24th October, meaning you should have received it on Tuesday 25th October via APC couriers. I will have one of our Customer Service advisors check out what has happened and message you directly. We are really sorry you've had this experience but hopefully we can correct the situation urgently. Kind regards, Jane @ Go Places

Data da compra: 22/10/2022

0

Consumidor confiável

3 years ago

Ordering was easy and an excellent fast delivery. Would recommend to anyone. Thankyou.

Data da compra: 25/10/2022

0

AJ

Andrea Jones

3 years ago

O que Andrea Jones disse sobre a Go Places:

very happy customer

Easy to order on-line, kept up to date with delivery, excellent product. Very happy customer.

Data da compra: 22/10/2022

0

CA

Cedric Ansermoz

3 years ago

O que Cedric Ansermoz disse sobre a Go Places:

Happy people

Service was excellent no fuss with the purchase, delivery was without problems. The cases we purchased were what we seen they look good, we have yet to use them. But I see no problems.

Data da compra: 10/10/2022

0

Consumidor confiável

3 years ago

Best price online, easy ordering, good communication and very fast delivery. Thank you

Data da compra: 24/10/2022

0

Consumidor confiável

3 years ago

Very easy and quick delivery

Very quick delivery and quality Samsonite bag.

Avaliações de produto

Data da compra: 24/10/2022

0

Consumidor confiável

3 years ago

Perfect service

I haven't tried the suitcase yet, but the service was great!

Data da compra: 23/09/2022

0

PW

Patricia Walsh

3 years ago

O que Patricia Walsh disse sobre a Go Places:

Well packed, arrived on time.

Suitcase well packed and arrived on time. Very pleased with its design and the colour I selected, a very bright yellow, will stand out in the crowd of other suitcases.

Avaliações de produto

Data da compra: 25/09/2022

0

Consumidor confiável

3 years ago

Hassle-free shopping, great experience

Easy to order, easy to pay, seamless delivery. Completely hassle-free shopping experience.

Avaliações de produto

Data da compra: 21/10/2022

0

Consumidor confiável

3 years ago

Buy with confidence.

Fantastic service, prompt delivery, quality item and great communication. Delighted with purchase.

Avaliações de produto

Data da compra: 22/10/2022

0

Avaliações de Go Places

Samsonite Airea 55x40x20cm 4-Wheel Spinner Cabin CaseMais avaliações deste produto (29)Visualizar site do produtoThere is nothing to review. This company clearly does not really exist.

Samsonite Hi-Fi 81cm 4-Wheel Expandable Extra Large CaseMais avaliações deste produto (4)Visualizar site do produtoJust what I expect from Samsonite.

American Tourister Soundbox 67cm 4-Wheel Spinner Expandable SuitcaseMais avaliações deste produto (44)Visualizar site do produto

Bric's Life 55x32x20cm Carry-on HoldallMais avaliações deste produto (2)Visualizar site do produtoAmazing quality at a fantastic price. Goes with the matching Brics suit carrier that I already own. Just the thing for weekend breaks, enough room for everything I need or want to take.

American Tourister Soundbox 77cm 4-Wheel Expandable SuitcaseMais avaliações deste produto (52)Visualizar site do produtoQuality item, delighted with purchase.

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?