Prices advertised don't include baggage. I was made to pay much more extra then the next cheapest broker for Two piece luggage.
Also I was advised that I will get my e-ticket after a month, at the...
Ler mais
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Успешно прошла покупка билета)
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Slow to communicate
Unimpressed with level and speed of communication after booking and have had to chase multiple times in regards to booking queries to then be given the wrong details to access our itinerary
Mavyreen
Globehunters
3 years ago
Hi sorry to hear that.
Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Watch out for luggage scam
Booked online via a link from Skyscanner. There's no prompt to add luggage, you see it on confirmation and may get a call. Flights that were £20 lower than everyone else then required an additional...
Ler mais
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Consumidor confiável
3 years ago
This would seem to be the standard reply from this company to the same issues for a good few months. It would appear that they have little or no intention of amending their booking site so they continue, in my opinion, scam unsuspecting travellers.
2
Compartilhar
MC
Mr Christopher Clark
Verificado pela Feefo
3 years ago
O que Mr Christopher Clark disse sobre a Globehunters:
Very efficient service, no complaints at all.
Thanks Jerin.
Chris Clark
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Pretty good service
A good site to find the flights that suit you, and easy to use. The only reason I knocked a star off is because of the small details - I booked a premium economy flight with two legs, not only for...
Ler mais
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Compartilhar
MA
Mr Saheed Adegbenro
Verificado pela Feefo
3 years ago
O que Mr Saheed Adegbenro disse sobre a Globehunters:
Their service is very poor, I booked flight through them for more than 3 weeks but yet to get my flight itinerary
Mavyreen
Globehunters
3 years ago
Hi, thanks for the review! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
1
Compartilhar
MB
Mr Harish Bhutani
Verificado pela Feefo
3 years ago
O que Mr Harish Bhutani disse sobre a Globehunters:
Bhutani
While booking the flight, I have to ring the company on few occasions and was getting confusing messages ref type of ticket and luggage allowance,ultimately got my airline ticket what was promised...
Ler mais
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Compartilhar
MH
Mr Carl Hanssen
Verificado pela Feefo
3 years ago
O que Mr Carl Hanssen disse sobre a Globehunters:
Great to deal with, very pleased with service and value
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Compartilhar
MK
Mr Paul King
Verificado pela Feefo
3 years ago
O que Mr Paul King disse sobre a Globehunters:
Excellent
Excellent!
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
