Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MC
Mr Mattia Campolese
Verificado pela Feefo
3 years ago
O que Mr Mattia Campolese disse sobre a Globehunters:
Great service
Fast customer support, tickets arrived within 2 working days and were considerably cheaper than the classic retail price
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
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Consumidor confiável
Verificado pela Feefo
3 years ago
Good price!Simple and easy transaction!
It was pretty straightforward and easy transaction. They provided the best price for a flight from London to Seattle
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
Be clear with your customers
Please make sure to inform customers of the fact that they need to pay extra for luggage. Also I got asked for my bank details in full including my 3 digits at the back of the card. This was not...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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Consumidor confiável
Verificado pela Feefo
3 years ago
Few customer service issues, but overall good deal
A few small glitches but responsive on the phone and followed up via email. Found through Skyscanner and did initially think the flight cost was too good to be true, however booked as fairly last...
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Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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Consumidor confiável
Verificado pela Feefo
3 years ago
Dishonest Practices - Beware Baggage BS!
played the same no baggage scam they are with everyone. My airline does not offer a "no baggage" fair. Dishonest working practices and they really do not care. Look at all the feedback responses...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Consumidor confiável
3 years ago
As expected. Same reply they give everyone that complains about the luggage scam. Globehunters LISTEN to your customers and STOP doing it!
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Consumidor confiável
Verificado pela Feefo
3 years ago
This company charges your credit card right away and then waits two weeks to issue your tickets. You have to chase the agent working on your booking for any type of confirmation. Will never use...
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Mavyreen
Globehunters
3 years ago
Hi! Thanks for your review. Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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Consumidor confiável
Verificado pela Feefo
3 years ago
Easy booking. Excellent price. Job done!
Very straight forward booking an Orlando flight. Cheaper than BA. I hadn't booked any baggage and they called to ensure that I didn't want to add any bags just in case I hadn't realised. I thought...
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Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
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MV
Mr Valentin Valkov
Verificado pela Feefo
3 years ago
O que Mr Valentin Valkov disse sobre a Globehunters:
helpful staff
They always pick up the the phone and give appropriate response to customer inquiries.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!
0
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ME
Mrs T E
Verificado pela Feefo
3 years ago
O que Mrs T E disse sobre a Globehunters:
Appealing but resolved
After paying for my ticket via Skyscanner I received a call from the agent stating that my ticket had now gone up due to the world demand and I’d have to pay an extra £250 for the day I booked for...
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Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback.
We would like to highlight that we advertise flights as distributed
to us by the Global Distribution Systems, which are communicating with the
official airline availability of flights.
Therefore, we cannot produce any flights that do not exist or increase any ticket fare and this is something which we do not have control with.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
