Good service offered by competent and friendly sales agent. Will use again next time. Thanks
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12 years ago
Globehunters, your prices advertised were not correct and I could barely understand the sales guy…
Globehunters, your prices advertised were not correct and I could barely understand the sales guy on the phone. Get some English speaking staff!!! Very irritating and a waste of my time. Reluctantly...
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Globehunters
Globehunters
12 years ago
We are sorry to hear that you were not happy with the service you received from Globehunters. We strive to provide good service and offer market leading flight fares through our supplier relations. Unfortunately due to the unavailability of the seats for a particular fare on a particular date, the fare cannot be removed as the seat allocations, availability and situation can change due to cancellations etc.
Phone only fares displayed or fares selected on the Globehunters website is a database of allocations and should be used for researching the best fares for a given date range. Most of our phone only flights shown are available but our website fare database does not guarantee availability until booked over the phone. For guaranteed online bookable fares you will need to click on the ‘Select Fare’ tabs and modify your flights to the dates, duration of flight, direct or non-direct and times if available.
We are sorry that you had difficulty understanding the agent on the other end of the phone. All of our agents should be trained to respond to UK client needs and we will investigate why this particular agent was not able to meet our servive requirements expected at Globehunters in this instance.
We hope you would reconsider booking with Globehunters in the future. We would presonally like to invite you to contact our Customer Service Team here: http://www.globehunters.com/Info/Contact-Us.htm and we will help with any future travel requirements you will have.
Yours sincerely
The Globehunters Team
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12 years ago
Had a good experience booking with Globehunters. Very professional staff member on the phone who…
Had a good experience booking with Globehunters. Very professional staff member on the phone who helped us find flights to Johannesburg over summer.
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12 years ago
Could not fault the service and attitude from the person I spoke to on the…
Could not fault the service and attitude from the person I spoke to on the phone at Globe hunters. courteous and able to find me the best flight option for me and my family. Keep up the good work...
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Verificado pela Feefo
12 years ago
Just returned from our holiday to Dubai and cannot fault the efficiency and overall service…
Just returned from our holiday to Dubai and cannot fault the efficiency and overall service of Globehunters. We were happy with the way they treated our holiday enquiry and offered us options for our...
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Consumidor confiável
Verificado pela Feefo
12 years ago
Good job Globehunters, in particular Paul for sorting out our flights to Orlando. Very courteous…
Good job Globehunters, in particular Paul for sorting out our flights to Orlando. Very courteous and good deal on the flight tickets. Will be coming to you for our future travel plans ;)
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Consumidor confiável
12 years ago
Good service, great website. Friendly staff. Reasonable prices
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12 years ago
Couldn't fault the service I received. Booked a last minute flight to Dubai to see…
Couldn't fault the service I received. Booked a last minute flight to Dubai to see some mates that live over there. They found me what I thought was a great deal. Searched the net with some other big...
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Consumidor confiável
Verificado pela Feefo
12 years ago
Had a very good experience dealing with these guys. Friendly operator who helped me find…
Had a very good experience dealing with these guys. Friendly operator who helped me find a cheap flight deal for the dates and times we wanted. Called back to confirm booking and we received...
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Consumidor confiável
Verificado pela Feefo
12 years ago
First class customer service offered by Globehunters. Will use again.
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