O que Trusted Customer disse sobre a Globehunters:
We're happy with the service.
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Trusted Customer
London
10 years ago
O que Trusted Customer disse sobre a Globehunters:
I had to request the e-tickets/receipt, they didn't come through automatically, which wasn't ideal, as it kept me worried I had been scammed. Not impressed.
Mavyreen
Globehunters
9 years ago
Hi Petra,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
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Consumidor confiável
10 years ago
Very complicated service as i was paying on a card under a different name. Way too time consuming.
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Trusted Customer
Berkshire
10 years ago
O que Trusted Customer disse sobre a Globehunters:
Very helpful over the phone and in getting my flight sorted the day before travelling
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Trusted Customer
London
10 years ago
O que Trusted Customer disse sobre a Globehunters:
Efficient and quick service
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Consumidor confiável
10 years ago
Good service
Satsfied with the service
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Consumidor confiável
10 years ago
Friendly and prompt
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Trusted Customer
10 years ago
O que Trusted Customer disse sobre a Globehunters:
Really easy to find tickets and buy them on the website at a reasonable price. Process took only a short time. Electronic tickets available after about 24 hours.
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Consumidor confiável
10 years ago
Good customer service
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Trusted Customer
United Kingdom
10 years ago
O que Trusted Customer disse sobre a Globehunters:
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Your Globehunters team