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Avaliações de Freedom Insurance Services Ltd

Exibindo todas as 3,275 avaliações

Consumidor confiável

7 years ago

Very frustrating

After entering all the details about my medical conditions I was told that I could not purchase an annual multi trip policy which is fair enough but I was told I could take single trip insurance....

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Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for your review, I apologise that you found the process frustrating on our website. We are always aiming to improve our service and I will certainly pass on your comments to our operations department to see if we can change this process in the future. I am happy to see that you succeeded in purchasing single trip cover for your trip.

Kind regards,

Len.

Consumidor confiável

7 years ago

Fine

Seemed straightforward.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Freedom Insurance Services Ltd:

Cheapest quote

brilliant service and the cheapest

Consumidor confiável

7 years ago

Easy to use and book

Simple to use fields and book . Quick and easy .

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Freedom Insurance Services Ltd:

I would recommend.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Freedom Insurance Services Ltd:

Excellent company and great service

I have used freedom for many years peace of mind we are coved for medical conditions and can enjoy our holiday very easy to use online quotes and staff on the phones very helpful thanks

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Freedom Insurance Services Ltd:

Odd. Am trying to input password to be able to access papers. First system told me my new insurance policy didn't exist.... then it sent me a list of my insurance policies.... with my new number on...

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Ally Gill

Freedom Insurance Services Ltd

7 years ago

Good Afternoon,

Sorry to hear about the trouble you have had trying to retrieve the documents for your policy. We have unfortunately had some trouble with this which is being looked into. I can see a reference for the policy along with an email address so we will get the documents emailed out to you now and they should be with you soon. In the mean time if you do have any further issues do feel free to contact us on 01223 454 290 and we will do our best to help.

Kind Regards

Thomas Steel

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Freedom Insurance Services Ltd:

Easy to navigate website

Easy to arrange insurance. Not yet had to make a claim.

Consumidor confiável

7 years ago

Good service and appropriate product results in loyal customer.

Following a heart attack Freedom insured me, at an appropriate premium, after a 3 month period and I have now renewed with Freedom for over 10 years. Freedom's screening questionnaire appear to...

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Consumidor confiável

7 years ago

The website could be better and easier to navigate

The website could be easier to navigate - once we had input one of our family member's screening, we had forgotten to input something but could not find the way to reopen it

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