O que Isabel disse sobre a Freedom Health Insurance:
Pass
I think they need to be a little more respectful in the way that they speak to their new customers. They've got their commission for this year but I'd think twice about using them again. A very...
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Daniel
Freedom Health Insurance
5 years ago
We are sorry to hear about the unsatisfactory experience you had. We have informed the broker company that sold you the policy and I assure you this is not a reflection of our own customer service. If you have any questions about your health insurance policy, do not hesitate to contact us.
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RI
Richard
Verificado pela Feefo
5 years ago
O que Richard disse sobre a Freedom Health Insurance:
Hassle-Free!
Quick, easy and friendly. A no-fuss approach to insurance.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. If you have any questions about your health insurance plan, do not hesitate to contact us.
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ST
Stacey
Verificado pela Feefo
5 years ago
O que Stacey disse sobre a Freedom Health Insurance:
Fantastic service
Within an hour I had a diagnosis and (eventually) the medication in my hands. Julia, you went above and beyond very late in the evening to make this happen. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review about the Freedom claims process. We are glad to hear that you were happy with our service.
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Consumidor confiável
Verificado pela Feefo
5 years ago
I thought everything you offered was very good an at a great price
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. If you have any questions, do not hesitate to get in touch.
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Consumidor confiável
Verificado pela Feefo
5 years ago
Great work
Great service. Staff very helpful. Explain with details about the insurance. So can totally understand everything about. Helpful and professional staff. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for sharing your customer experience with us. We are glad that the whole buying process was easy and straightforward. If you have any questions, do not hesitate to get in touch.
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Consumidor confiável
Verificado pela Feefo
5 years ago
Full and comprehensive advice
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review. If you have any questions, do not hesitate to get in touch.
0
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RI
Richard
Verificado pela Feefo
5 years ago
O que Richard disse sobre a Freedom Health Insurance:
Highly recommended after the debacle of AXA
Simple, straightforward process to join and the cover seems to be outstanding. Will update if I ever need to make a claim.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are happy that you found our process easy and liked our cover. If you have any questions, do not hesitate to get in touch.
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VL
Victoria Louise
Verificado pela Feefo
5 years ago
O que Victoria Louise disse sobre a Freedom Health Insurance:
Good customer service and comprehensive cover
Freedom offered the most competitive and comprehensive quote on the market and were easy to deal with.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are glad that you are happy with your new Freedom policy. If you have any questions, do not hesitate to get in touch.
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Consumidor confiável
Verificado pela Feefo
5 years ago
Easy to setup and good offerings
Very simple to set up and the cover offered is very comprehensive.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. We are happy that you found our set up process easy. If you have any questions, do not hesitate to get in touch.
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Consumidor confiável
Verificado pela Feefo
5 years ago
Customer service and responsiveness needs improvement
Daniel
Freedom Health Insurance
5 years ago
We are sorry that you did not find our customer service satisfactory. Due to most of our staff working from home during the pandemic and the Christmas and New Year period, when we operated with reduced staff levels, minor delays may have occurred in processing some of the applications received during this period. We apologise for any inconvenience caused. If you have any queries regarding your policy, do not hesitate to get in touch.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.