Avaliações de Freedom Health Insurance

Thank you for your review. We are glad that you were happy with our service. If you have any queries about your policy, don't hesitate to get in touch. Freedom Health Insurance Team

Thank you very much for your kind words. We are glad that you are happy with our customer service. If there is anything we can be of assistance with, do not hesitate to get in touch. The Freedom Health Insurance Team

Thank you for your feedback and we are glad to hear that you were happy with our service. We always want to further improve our service and we would really appreciate if you could tell us what we have to do in order to get 5 stars. Kind Regards, Freedom Health Insurance Team

Thank you Francisco for your wonderful review. We are glad that you were happy with our service. If you have any questions regarding your policy or claims, don't hesitate to get in touch. Freedom Health Insurance Team

Thank you very much for your feedback. We are delighted to hear that you were happy with our service and pricing. If you have any questions regarding your policy, don't hesitate to get in touch. Freedom Health Insurance Team

Thank you for your feedback and we are glad to hear that you were happy with our prices and level of cover. We always want to further improve our service and we would really appreciate if you could tell us what we have to do in order to get 5 stars.Kind Regards, Freedom Health Insurance Team

Thank you for your review and we are really sorry about this situation. One of our claims team leaders is curently in touch with you to further discuss and resolve this. We apologise once again for any inconvenience caused. Freedom Health Insurance Team

Thank you for your feedback and we are glad to hear that your policy switch was easy and clear. If you have any further questions, please do not hesitate to contact us. Best regards, Freedom Health Insurance

Thank you for you review and we are really sorry about this situation. I can confirm that the policy documents were sent to your broker on Monday (3rd June) following your Friday (31st May) application, within the promised 2 working days. We understand your broker received your documents on Wednesday (5th June), but we are unable to ascertain if these were sent on to you on the same day. As a matter of process, we have resent the documents directly to you today. In relation to your 14 days cooling-off period, this only starts from the day you receive the documents, so rest assured that this delay won’t affect your customer rights. We apologise once again for any inconvenience caused. Based on the information provided, we would really appreciate if you could reconsider your review. Thank you. Freedom Health Insurance Team

Thank you for your feedback and we are glad to hear that you were happy with our service. We always want to further improve our service and we would really appreciate if you could tell us what we have to do in order to get 5 stars. Kind Regards, Freedom Health Insurance Team