Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de forward2me

Consumidor confiável

Verificado pela Feefo

13 years ago

Very very fast service! :)

forward2me

13 years ago

We're really pleased that you're happy with what we do - thank you for your comments. We look forward to helping you again soon. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

fast and efficient service

forward2me

13 years ago

That's really good to hear, thank you for your kind comments. We look forward to helping you again soon. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

I find this service to be pretty user friendly. The process is well organized, the communication is…

I find this service to be pretty user friendly. The process is well organized, the communication is clear, delivery is timely. It helps me a lot to organize my online shopping from the UK. Thank you...

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forward2me

13 years ago

Many thanks for your kind comments - we really appreciate your feedback. We look forward to helping you again soon.In the meantime if we can help you with anything please do not hesitate to contact us. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Veramente veloce!

forward2me

13 years ago

Many thanks for your feedback. I hope you don't mind but I translated your comment for others to see ''really fast'' We really appreciate your feedback, it's important to us. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

fast delivery, good comunication & good price!!!! Recommended

forward2me

13 years ago

Thank you, your feedback is really appreciated. If we can do anything to assist please do not hesitate to contact us. Meanwhile we look forward to helping you with more parcels in the future. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

perfect service as always!!!!

forward2me

13 years ago

That's really great to hear, thanks for letting us know, you're feedback is important to us. We look forward to continuing to assist and help with all your shipments. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Perfect service!

forward2me

13 years ago

Fantastic news - thank you for letting us know, your feedback is really important to us. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Excelent service and support. I recommend it to everyone

forward2me

13 years ago

Many thanks for your kind words - your feedback is really appreciated. We look forward to helping you out again soon. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Great service, very fast and professional. Recommended!

forward2me

13 years ago

That's really great news - thanks for letting us know. Look forward to helping you out again soon. Kind Regards, Janet.

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Consumidor confiável

Verificado pela Feefo

13 years ago

fast delivery, package arrived in good condition, but I have to say they missed a…

fast delivery, package arrived in good condition, but I have to say they missed a part of the address and delivery was put on hold. I had to call DHL to give them the whole address.

forward2me

13 years ago

Many thanks for your comments - they're really important to us. We're really sorry about your address detail, we need to make sure we've corrected that before we send your next shipment. We're pleased that you managed to sort it out with DHL; we would have been more than happy to assist and do all we could at this end as well. We look forward to helping you again very soon. Kind Regards, Janet.

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