Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de forward2me

Consumidor confiável

Verificado pela Feefo

13 years ago

Awesome email support and service.

forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. We pride ourselves on our customer support and it's great to hear that you think it's awesome! We look forward to helping you out in the near future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Worked fine, just as expected.

forward2me

13 years ago

Many thanks for your feedback, it's really important to us. We're glad that we met your expectations and look forward to providing our service to you in the near future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Excellent service and communication! A+++

forward2me

13 years ago

Many thanks for your great comments - it's really appreciated. We look forward to helping you out again sometime soon. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

I thought the process would take for ages but to my surprise it arrived a few…

I thought the process would take for ages but to my surprise it arrived a few days after. Thanks Forward2me and your efficiency is greatly appreciated!!

forward2me

13 years ago

Thank you for taking the time to provide us with your feedback, it's really important to us. It's nice to hear that you received your parcel quicker than you expected. We pride ourselves on offering our customers an efficient service. We look forward to helping you out again in the future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Great! Fast postage, good communication, fair delivery rates. Will use again!

forward2me

13 years ago

Many thanks for your great comments. Customer feedback is really important to us. We look forward to being of service to you again in the near future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Great service, i'll use it again.

forward2me

13 years ago

Thanks for the great feedback - it's really important to us. We look forward to helping you again, sometime soon. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Execellent service. Fast and reliable. AA++

forward2me

13 years ago

Many thanks for your great feedback - it's really important to us. Hope we can be of service to you in the near future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Best services of all forwarding companies! I wish there is a US based on forward2me.

forward2me

13 years ago

Many thanks for your great feedback and taking the time to provide it to us. We look forward to helping you out in the near future. Kind regards, Michelle.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Trouble free forwarding Would be great to have a more transparent interface though, perhaps photos of…

Trouble free forwarding Would be great to have a more transparent interface though, perhaps photos of items as they come in and then perhaps you select which shipping method you want and if you want...

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forward2me

13 years ago

Thanks for providing specific feedback. We are looking into a photo/scanning approach to provide customers with maximum possible detail on goods arriving with us. If we move ahead with this we need to be careful that it doesn't impact our costs in a meaningful way as ultimately it would need to be passed on to the customer. Totally agree we need to allow the customer to select specific packages to consolidate and then select a shipping method. We have developers working on this and will hopefully be able to deliver something later in 2013.

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Consumidor confiável

Verificado pela Feefo

13 years ago

Eccellente!!!!

forward2me

13 years ago

Thank you for the great feedback. We look forward to helping you in the future. Kind regards, Michelle.

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