Hi Herbert,
Thank you for your feedback and sorry to hear that we have not responded to your email.
I can see that our team spoke to you, this morning. I will be investigating this further.
Sorry again for this.
Kind regards,
Brett Power
Direct Portfolio Support
0
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DC
Damon Casci
Verificado pela Feefo
Melbourne
3 years ago
O que Damon Casci disse sobre a Flex Insurance:
Lillian, Sara and the Flex team are always professional and a pleasure to deal with. Importantly for our business, when a request or issue is flagged as an urgent the Flex underwriting team will be...
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Brett
Flex Insurance
3 years ago
Hi Damon,
Thank you for this feedback.
I will be sharing this with the team and General Manager.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
Good communication and turnaround by Siobhan and Lillian! Will definitely be back
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback and I will be sharing this with Siobhan, Lillian and their managers.
Looking forward to assisting in the future.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
NA
Natalie Andersen
Verificado pela Feefo
3 years ago
O que Natalie Andersen disse sobre a Flex Insurance:
Amazing service!
The staff at Flex have been so helpful and I can count on them to provide the services that I require in a timely manner and to the best of their ability. I have never had any complaints when dealing...
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Brett
Flex Insurance
3 years ago
Hi Natalie,
Thank you for this feedback and recommendation.
I will be sharing this with the team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Overall Very Satisfied
Very simple to navigate the website and responded quickly to follow up emails.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback on our team and also our website.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
Yes, entirely satisfactory.
0
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PH
Philip
Verificado pela Feefo
Wallsend
3 years ago
O que Philip disse sobre a Flex Insurance:
Overall your service online was prompt and helpful.
The only issue I have is that all documentation and correspondence is held on my private email address. As we are a self managed body corporate future actions including annual renewals will be...
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0
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Consumidor confiável
Verificado pela Feefo
3 years ago
Great communication and easy!, my only gripe would be it took a couple of hours for someone to get back to me after I rang.
0
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MA
Matt
Verificado pela Feefo
3 years ago
O que Matt disse sobre a Flex Insurance:
Very friendly and helpful staff. Product very reasonably priced
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
Appreciated the different options of cover available, I got a variety of quotes before selecting something our council were happy with.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
