The lady on the phone that talked me through my quote was very patient and helpful. I would definitely recommend Flex insurance to family and friends.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback and recommendation.
It is great to read this regarding our team member.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Good value, easy to obtain quote and pay for policy
Good value for money. Website easy to use. Nothing negative about the experience.
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding the value, website and your experience.
Have a nice evening.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Everyone was great
Very helpful and patient with older person every one I spoke to was courteous and replied very quickly everyone was great
Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback regarding our team's service.
Have a nice afternoon.
Kind regards,Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
The manner of the lady I spoke to, she was a happy person, very helpful and really friendly, so it was a good experience. Hopefully if we ever have to do a claim, that would also be a good...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
Loving reading this regarding our team member.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Very effective and helpful , with great pricing and go out of their way to your every question
Cheers and thanks
JP
Brett
Flex Insurance
2 years ago
Hi JP,
Thank you for your feedback regarding going above and beyond from our team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
LI
Lisa
Verificado pela Feefo
Benowa
2 years ago
O que Lisa disse sobre a Flex Insurance:
Very speedy. Everyone I spoke with were super helpful and really easy to speak to.
Brett
Flex Insurance
2 years ago
Hi Lisa,
Thank you for your feedback.
It is great to read this regarding Prakash and Seonag.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
VI
Vicki
Verificado pela Feefo
2 years ago
O que Vicki disse sobre a Flex Insurance:
Your staff really know there stuff. Very happy
Brett
Flex Insurance
2 years ago
Hi Vicki,
Thank you for your feedback.
It is great to read this and I will shared this with our team leader regarding the service and training.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Exemplary service.
Were I still active in business I would be headhunting Mia Wilson faster than you guys could say 'See ya'! She is exceptional in her role and an outstanding representative for your...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
This is so nice but we would not like you to head hunt her. Would love to keep our team leader. I have definitely shared this with her manager and thank you again for your feedback.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Excellent flexible insurance on-line.
Professional, flexible and helpful service. Automated online optioning could be more comprehensive to eliminate follow up queries. However, follow up queries/requests were attended promptly to tailor...
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Brett
Flex Insurance
2 years ago
Hello,
Thank you for your feedback.
It is great to receive this regarding our service, the follow ups that our team do and to have information on improvements that we can make.
I will investigate this.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
Compartilhar
SD
Saleh Diab
Verificado pela Feefo
Sussex Inlet
2 years ago
O que Saleh Diab disse sobre a Flex Insurance:
Charlotte Sadler - Excellent Customer Service & Care
Charlotte Sadler from the claims team was most helpful. She took the time to understand our circumstance and tailor a dedicated solution that included fast tracking the assessment, organising a 3rd...
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Brett
Flex Insurance
2 years ago
Hi,
Thank you for your feedback.
It is great to read this regarding our Claims Consultant, I have shared this with her manager.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
