It is comforting that you will always continue to work on the privacy app. However, I was not notified that there was a change made and a newer os needed to be flashed. I had to write a ticket to...
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Customer Service
FlashRouters
6 years ago
Thanks for the suggestion! We’ll pass it on to our development team.
Avaliações de produto
Customer Service
FlashRouters
6 years ago
Thanks for the suggestion! We're constantly updating the Privacy App, so we’ll pass your comment on to our development team. Feel free to reach out if you have any issues.
Paid for service that was never filled. No remedy. Company should have sent out new unit but has chosen not to hold up their end of a good business transaction. Poor customer service.
Customer Service
FlashRouters
6 years ago
Hello Gregory! Apologies for this bad experience. We are happy to assist you in getting the FlashRouter up and running. I have opened a support ticket for you in our system!
Avaliações de produto
Customer Service
FlashRouters
6 years ago
Hello Gregory! Apologies for this bad experience. We are happy to assist you in getting the FlashRouter up and running. I have opened a support ticket for you in our system!
Data da compra: 28/09/2019
3
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TC
Trusted Customer
6 years ago
O que Trusted Customer disse sobre a FlashRouters:
Doesn’t work.
Customer Service
FlashRouters
6 years ago
Hello David! Apologies that the FlashRouter is still having issues for you. I have created a ticket for you in our system so we can get your FlashRouter up and running!
Avaliações de produto
Customer Service
FlashRouters
6 years ago
Hello David! Apologies that the FlashRouter is still having issues for you. I have created a ticket for you in our system so we can get your FlashRouter up and running!
Data da compra: 21/09/2019
2
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TC
Trusted Customer
6 years ago
O que Trusted Customer disse sobre a FlashRouters:
Apologies for any issue you are having with your FlashRouter. We would be happy to assist you in upgrading the firmware of your FlashRouter!
Avaliações de produto
Customer Service
FlashRouters
6 years ago
Apologies for any issue you are having with your FlashRouter. We would be happy to assist you in upgrading the firmware of your FlashRouter!
Data da compra: 26/09/2019
3
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Consumidor confiável
6 years ago
fast shipping, they helped fix my error with the vpn service straight away, after paying the international shipping fee it came with another import duty tax after the package arrived... but it was...
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Customer Service
FlashRouters
6 years ago
Glad to be of service!
Regarding shipping fees, our Shipping FAQ Section states the following: International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the recipient.
Our apologies if this was not made clear initially. We will work to make this more clear in the future.
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