I was very impressed with the product and service from FireFly. The staff were very friendly and helpful for when I enquirerd about delivery and the product. My product arrived quickly. Unfortuately...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your wonderful feedback. We always try to make every part of the Firefly experience a positive one, I am delighted that we succeeded in your case, even if the product wasn't the correct sizing for you, at this stage.
Regards, Richard
Avaliações de produto
Richard
Fireflyfriends - UK
8 years ago
Thanks for your wonderful feedback.
Data da compra: 23/03/2018
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Trusted Customer
8 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Brilliant costumer service quick reply and informative
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Avaliações de produto
Richard
Fireflyfriends - UK
8 years ago
We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking).
As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible..Regards, Richard
Data da compra: 20/03/2018
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Trusted Customer
8 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Very fast delivery, quick response to questions and great product
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Data da compra: 13/03/2018
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Trusted Customer
8 years ago
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O que Trusted Customer disse sobre a Fireflyfriends - UK:
I love the seat for my step daughter, but the price is way to expensive. How can people actually afford to be able to get something that will help benefit their child if it's this expensive. Other...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.
Regards, Richard
Avaliações de produto
Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.Regards,Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.