It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...
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Richard
Fireflyfriends - UK
7 years ago
Hi Emanuel,
My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.
Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)
Thank you for your feedback.
Regards,
Richard
Data da compra: 12/12/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Never received the $100 gift card that was purchased
Richard
Fireflyfriends - UK
7 years ago
Hi Barbara,
Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com
Regards,
Richard
Avaliações de produto
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data da compra: 19/12/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
My granddaughter loves her new bathing chair!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produto
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data da compra: 08/12/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produto
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data da compra: 25/11/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...
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Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produto
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data da compra: 26/11/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Fireflyfriends - UK:
Very happy with product and excellent service
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produto
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
